Estimated reading time: 3 minutes, 7 seconds.
TODAY’S IDEA: Yes and No Are Choices We Make
— From: Habit Changers: 81 Game-Changing Mantras to Mindfully Realize Your Goals by M. J. Ryan
In yesterday’s post, we learned that our reaction to what happens is our choice. This prompted me to go back to M.J. Ryan’s book, Habit Changers, where she taught a client of hers that yes and no are choices we make.
Ryan’s client was an executive director of a nonprofit. As part of the coaching process, the homework for the client was to apply what she learned in the session to her life. What Ryan noticed was that the client would agree to do it but she’d skip it, and the next time they’d meet, the client had not done it. This went on for several sessions.
Ryan pointed this out to the client, and the client instantly had an epiphany: “That’s why people are so upset with me as a leader! I do that with everyone—I say yes to whatever they ask because I want to please them, and then I don’t follow through because I’ve got too much to do!”
The author says that not being able to say no, “stems from a desire to make others happy and avoid conflict.” The unfortunate part is that “it ends up creating more conflict and disappointment than if you had said no in the first place.” And Ryan proposes this apt mantra: “You can’t say yes if you can’t say no.”
She goes on to say that, “when you say yes to something you can’t follow through on, you’re not actually being helpful—you’re just appeasing those around you and ultimately causing bad feelings.”
By remembering that yes and no are choices we make and repeating that mantra, Ryan’s client “discovered that the more she could say no when she felt it, the more her yes was wholehearted.” The client’s story, fortunately, has a happy ending: “her follow-through improved dramatically and so did her team’s respect for her word.”
No matter how much we want to please or appease, saying yes when we don’t know if we’ll be certain to make it happen is not the best strategy. It puts our word and reputation on the line. Learning to say no is one of the best skills we can learn.
Have you ever found yourself saying yes out of a sense of not wanting to hurt anybody’s feelings or to appease someone? I know I have because I’m a pleaser. While I’m definitely not proud of those moments, they serve me as reminders of how I need to see the person and the favor asked of me as two different things. My relationship with the person who is asking is one thing and that, fortunately, doesn’t change (family, friend, client, etc). The favor that he/she is asking me to do is a completely different thing, and this frees me up to say yes or no based on my workload. Giving an answer to the task someone asks me to do is easier if I separate it this way in my mind.
How have you been able to learn to say no? Let me know in the comments here!
ACTION
TODAY: Remember that yes and no are choices we make, from tiny ones to major decisions. What choices will you make today?
FUTURE: Keep reminding yourself that yes and no are separate from the relationship that you have with the person who asks you to do something. While being on the receiving end of no may not be what the person who asked was expecting, if you explain that you won’t be able to fulfill what is asked of you and you don’t want to disappoint, your answer will be appreciated and respected.
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