Estimated reading time: 4 minutes, 21 seconds.
TODAY’S IDEA: 5 things you need to stop doing now to be more productive at work
— From Time Traps: Proven Strategies for Swamped Sales People by Todd Duncan
At first sight, these five things that we can stop doing now to be more productive at work may seem too basic and plain. I didn’t think they’d make a difference until I gave it some additional thought, and what blew me away was the amount of accumulated time that can be freed up daily and yearly if we simply stop doing them.
Todd Duncan, the author, mentions that if we don’t take an organized approach to working, very likely we will say YES to everything and add it to our already full plates. “This is highly unorganized and allows unproductive interruptions […] to monopolize your time. To begin cleaning up your work schedule, follow these five guidelines to construct boundaries that regulate or eliminate the most common unnecessary tasks that clutter your days.”
- Don’t give your personal digits to customers. This means don’t give out your cell phone number, your home phone number and your personal email address. “Make it simple for them and sane for you: …give prospects and customers only one e-mail address and one phone number. It’s tempting and easy to justify giving out more contact information, but don’t.” Once you give your personal digits out you can’t control what clients or colleagues do with them and when they’ll contact you expecting an immediate answer. Be careful if you don’t want them to interfere with your personal time.
- Don’t give your work digits to friends. “If they already have them, ask your friends to e-mail and/or call you on your personal lines instead.” Sounds a bit extreme, but think about it in terms of your productivity. Your friends are likely to have your personal cell and home numbers, your personal email, and your social media. If there is an emergency, they can definitely contact you.
- Turn off the instant message and e-mail alert functions on your work computer [and your phone]. “The last thing you need is one-liners and alerts popping up on your screen all day. They are too tempting and will whittle away your time quicker than you realize.”
- Don’t answer the phone unless it is someone you are expecting. “Unless you are a retail salesperson whose business comes via phone, or you are expecting a call, you shouldn’t even have the ringer on.” If you fear you’ll be perceived as antisocial, try it for a day or two and see what happens. Let it go to voice mail and retrieve at intervals when it’s convenient for you. Don’t let it sidetrack you every time it rings.
- Don’t check your personal email during work hours. “Very few people [do this], and it adds to your work hours—sometimes several hours a week. Not only that, it adds to your [load of] responsibilities, like e-mailing so-and-so with a phone number, or calling so-and-so with directions, or checking out a Web site, or answering a question that can be answered later.”
“There are others, of course… [but those mentioned] represent the most pervasive but often overlooked, time sappers.”
If you’re saying ‘yeah, yeah, yeah… I know this,’ to these things and you still think they don’t add up, simply look at this conservative estimate of time freed up that appears in the book (the estimate is based on 230 working days/yr):
| TASK | Time Wasted | Time Freed |
| Personal e-mails to work address | 30 mins/day | 115 hours/year |
| Personal calls to work phone(s) | 30 mins/day | 115 hours/year |
| Answering every call | 60 mins/day | 230 hours/year |
| Customer calls to personal digits | 60 mins/day | 230 hours/year |
| Instant message & e-mail alerts | 15 mins/day | 57.5 hours/year |
| Total time freed up | 3 hours day | 747.5 hours/year |
If you think this is a high estimate, simply record your time wasters for a week or two, and modify the calculation to suit you. See how much time you can free up. What will you do with those extra hours that you now found? Imagine the possibilities!
ACTION
TODAY: Try stopping these 5 things and see how your day goes. Then at the end of the day reflect on what went well and what didn’t. How can you tweak to your advantage?
FUTURE: Over the next week or two, tally up the time you use in these 5 activities. This is for your eyes only, no need to share it with anyone, so be very honest with yourself—the idea is to find out how much time these tasks are taking—that way you’ll know how much time you’ll save by not doing them. Then, try stopping these five things for a couple of weeks as well. Figure out what works and what doesn’t along the way, and tweak according to your needs. Maybe you can stop all alerts but don’t feel comfortable stopping the one from your biggest client, or from your company’s CEO, or fill-in-the-blank. That’s OK, you will still save some time by stopping the other alerts. You can continue to monitor how many times your client/boss/CEO/etc. calls or emails with an urgent task vs. how many times it would be possible to retrieve it later, at a time that is convenient to you. Tweak and tweak again until you find a rhythm that suits you.
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