Estimated reading time: 3 minutes, 37 seconds.
TODAY’S IDEA: Best in the world
— From The Dip: A Little Book That Teaches You When to Quit (and When to Stick) by Seth Godin
The best in the world. Sounds great, doesn’t it? But why is it important? And what exactly does “the best in the world” mean?
A simple Google search for time management yields 138 million results. This implies that there are 138 million resources in cyberspace to help us figure out how to manage our precious time wisely.
Because we are all pressed for time and we don’t like taking risks are the reasons why being #1 matters. “If you’ve been diagnosed with cancer of the navel, you’re not going to mess around with by going to a lot of doctors. You’re going to head straight for the ‘top guy,’ the person who is ranked the best in the world. […] When you’re hiring someone for your team, do you ask your admin to give you the average résumé, or do you ask him to screen out all but the very best qualified people?”
“With limited time or opportunity to experiment, we intentionally narrow our choices to those at the top.” Also, “being at the top matters because there’s room at the top for only a few. Scarcity makes being at the top worth something.”
People who are looking at doing business with you (or with the business that you represent) will be wondering if you are the best in the world. And that deserves a new definition that Godin describes majestically:
“Best as in: best for them, right now, based on what they believe and what they know. And in the world as in: their world, the world they have access to.”
If I’m looking for a dry cleaning service that doesn’t use toxic chemicals, I’ll go with the one that uses organic products to clean, that offers a quick turnaround service, that is affordable, and that is close to where I live. That’s the best in the world for me.
“World is a pretty flexible term… Now there are a million micromarkets [and] each micromarket still has a best. And being the best in that world is the place to be.”
The consumer is the one that decides what is best, thus the term is subjective. And the term world is “selfish,” because it’s the world that the consumer defines based on preference and convenience.
The world got bigger with the Internet opening up a lot of different options to fit our needs and wants. Yet the world also got smaller because of specialization and niching down. Since we cannot be everything to everyone, and the mass market is changing rapidly towards specialization and customization, being the best in the world just got a new definition that, thankfully, involves us all if we want to pursue it.
ACTION
TODAY: Think about your micromarket and write down the answers to these questions: What do you offer that no one else does? What can you be the best in the world at? What needs to happen for you to position yourself to be the best in the world—in your world—however big or small? Also, talk to a few clients or customers today and ask them how they would describe what you do and what value you provide. The answers will reveal things that you may have either taken for granted or would have never even crossed your mind, but that are valuable to your customers.
FUTURE: Talk to as many customers as you can. Find out what are the key aspects of your business that you have to highlight and promote according to what your customers define as best in their world. Then set up a road map to get there. Work on becoming the best in your customers’ world and you and your business will flourish.
Note that this applies to business as well as to any other personal endeavors that you’re involved in: How can you be the best friend in the world? Or the best volunteer in your church? Or the best parent who organizes the bake sale for your child’s school this year? Our lives are made up of different mini-worlds in which best in the (mini)world applies too, for our benefit and the benefit of all involved.
Know someone who needs to read this? Be the best friend in their world today by sharing with them this post via email, Facebook or Twitter!