by Helena Escalante | Accountability, Celebration, Collaboration, Creativity, Growth, Leadership, Mindset, Miniseries
Links to other parts of this miniseries:
Everyday Leadership – Part 1
Estimated reading time: 3 minutes, 57 seconds
TODAY’S IDEA: Everyday Leadership-Part 2 
— From This Is Day One: A Practical Guide to Leadership That Matters by Drew Dudley
In yesterday’s post, we learned about the influence and impact that someone can have on us–and that we can have on others. It’s not difficult. On one hand, it’s simply a matter of doing our jobs with excellence. On the other, it’s a matter of noticing and acknowledging a job done right.
In his book This is Day One, author Drew Dudley focuses on the actions we can take to become leaders. Not heads of state, or corporations, or larger-than-life leaders (which is how most people perceive the concept of leadership, and that is indeed one way to see it); but instead, simply the very best version of ourselves to influence and impact our communities for the better.
And for this, he tells another remarkable story about one of his students named Aaron:
“Aaron had waited at his old bus stop for the man who had driven him to elementary school when he was a kid. When the bus pulled up, Aaron waited for the children to board and then stepped on the bus himself.
‘What are you doing?’ the elementary school bus driver naturally asked a 22-year-old.
‘Sir, you drove me to school for nine years,’ Aaron told him. ‘Back then, I was incredibly fat and really, really smart… I was bullied so badly [that I’d cry every day before leaving my house] … You’d pull up, and I’d sit up in the front because all the cool kids sat in the back.
And you’d sing Disney songs all the way to school, every day. And you were terrible, and the kids in the back mocked you constantly. You heard them and you never seemed to care. What those kids thought was so important to me and watching you not care about what they said about you–watching you just keep smiling and singing–on so many days, is what convinced me I could get through just one more day of their crap…
I go to Harvard for grad school next year. You’re as big a part of that as any person in my life. I never said thank you. I never told you you’re one of the greatest leaders I know’.”
While this story is absolutely beautiful and very moving, the most important lesson that Dudley derives is this (I left it verbatim since he writes it so eloquently and on point):
“We recognized [those leaders] in our lives once, but we did so because they had impacted us many, many times, and most of those times went unrecognized. Until we looked for those moments of leadership, we didn’t see them. Until we recognized they were moments of leadership, neither did the people who created them.
Most of the leadership on the planet comes from people who don’t see themselves as leaders. Aaron’s bus driver and the cashier I spoke with are examples of the world’s most abundant type of leader: people who impact others by doing more than what is expected. Those in this group often feel the jobs they do and the positions they hold don’t qualify for the title of a leader.
Leaders aren’t identified by their jobs, they’re identified by how they choose to do them. When you do your job and live your life in a way that impacts others positively, you’re a leader–whether your job is commanding an aircraft carrier or getting someone’s child home safely after school. Many people don’t believe that, so we need to tell them. In doing so we live our own leadership. The cycle continues–but we must be consistent at reinforcing it.”
Leadership, as most of us have been taught, is very narrowly defined and only reserved for those at the top. I love Dudley’s definition because it helps us see ourselves and others in a new, very positive light, and recognize that we can all make a change and impact in our corner of the universe.
Who has had an impact or influence on you? How have you recognized it? Has someone recognized your efforts? I’d love to know your thoughts! Please let me know in the comments here.
ACTION
TODAY: Take a moment to rethink your vision of leadership to include everyday leadership. Recognize and acknowledge yourself as a leader and recognize and acknowledge others as well.
FUTURE: Keep reinforcing the cycle of everyday leadership with acknowledgment and gratitude. We will build better families, better communities, and better businesses by doing an excellent job at what we do, and recognizing others for doing so as well!
Know someone who would like to read this great story of everyday leadership or the one from yesterday? Please share this post with them via email, Facebook, Twitter, or LinkedIn, thank you!
by Helena Escalante | Accountability, Celebration, Collaboration, Creativity, Growth, Leadership, Mindset, Miniseries
Links to other parts of this miniseries:
Everyday Leadership – Part 2
Estimated reading time: 4 minutes, 22 seconds.
TODAY’S IDEA: Everyday Leadership-Part 1
— From This Is Day One: A Practical Guide to Leadership That Matters by Drew Dudley
As I was reading Drew Dudley’s wonderful book This is Day One, I had an a-ha! moment on the meaning of “everyday leadership” that the author explains throughout the book, and also in his TEDx Talk in Toronto called Leading with Lollipops.
John C. Maxwell, renowned leadership guru, says that leadership is influence. Everyday leadership, then, as Dudley describes it, is about us and everyday people–those who surround us–influencing others for the better. And while we will never know the extent of our influence, we should not underestimate how profound and lasting that impact can be.
Dudley recalls a time when he was at a packed grocery store. While he was standing in the shortest line to pay, it was still about 20 people long, and he couldn’t just leave to return at another time. Here’s the story as the author tells it:
“Glancing up for a moment, I caught a glimpse of the young woman operating the cash register. She was quite simply the greatest cashier I had ever seen. Her arms were a blur as she fired items across the scanner at breakneck speed. Everything beeped, everything found its way into a bag in an instant. This woman was a checkout ninja.
It occurred to me how unusual it was to think to myself, ‘That woman is the greatest cashier I’ve ever seen.’ Unfortunately, the more people in our society we believe capable of doing a job, the less likely we are to recognize excellence in that job. There are magazines and websites dedicated to debating the Top 50 athletes/musicians/business titans of all time, but with cashiers, serving staff, bus drivers, janitors, and even (inexplicably in my mind) teachers and nurses, there’s too often the perception that ‘anyone can do those jobs.’ As such, it seems we treat high performance in those jobs as somehow a lower class of excellence.”
As his turn approached, Dudley watched people treat the cashier poorly–when they noticed her. Some of the patrons didn’t even acknowledge her presence. She never stopped doing her excellent work.
When the author reached the front of the line, he asked her what candy she liked from the shelves next to the checkout, and when he paid for them, he gave them to the cashier. He said, “I got those for you. I have to tell you you’re the very best at this job I’ve ever seen. My job is to teach leadership and the way you’re approaching your job is exactly the type of example I use for what real leadership looks like. […] I’ve been watching and I’ve seen no one has really given you the credit you deserve for it, so I thought you deserved some chocolates.”
The cashier was so moved, she started to cry. Then Dudley realized what a profound impact that interaction had on both of them. Regarding the cashier, he says, “Up until that point, had her family asked how her day was when she got home, it’s quite possible she would have snapped at them and passed along that lack of consideration and respect she’d experienced time and time again from those of us in line. Now… even if not a single positive thing happened to her all day, she was going to lead with ‘This guy did the nicest thing for me today!’”
As per the realization of the impact on himself, he says, “I had been letting a lot of similar opportunities for impact pass me by. I had identified a small percentage of my daily interactions as important and, outside of those interactions, tended to let my focus rest on my phone, my to-do list and the things I felt I had to do to excel at my job. That moment was a reminder that every interaction was a chance to model [leadership].”
And Dudley closes with a beautiful thought: “If you want to model your leadership more consistently, be more conscious about looking for and recognizing the leadership of others. Look for leaders like that cashier: those whose behavior goes beyond what is expected and reminds you of what is possible. Leadership recognized is leadership created.”
And I would append to this last phrase two simple words at the end: Leadership recognized is leadership created and repeated.
Who has had an impact or influence on you and whose leadership have you recognized, thus creating an impact on that person? Let me know in the comments here. It’s a beautiful cycle, isn’t it? Come back tomorrow for another wonderful and moving story about everyday leadership.
ACTION
TODAY: Notice all those everyday leaders who surround you. Recognize and acknowledge their impact on you and your surroundings. Let them know. They will be grateful and you will be positively impacted as well for creating an impact on that person. Keep the cycle going.
FUTURE: Dudley makes a point of recognizing everyday leadership on a daily basis. Give it a shot: you’ll start to see that you can impact lives in a very positive way and, as a result, your life will be impacted too.
Know someone who would like to read this great story of everyday leadership? Please share this post with them via email, Facebook, Twitter, or LinkedIn, thank you!
by Helena Escalante | Accountability, Goals, Growth, Habits, Mindset, Planning, Productivity, Resolutions, Tools
Estimated reading time: 3 minutes, 7 seconds.
TODAY’S IDEA: Motion vs. Action: The Difference Means Your Success
— From Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
How are your New Year’s resolutions coming along? As we’re getting started this year with their implementation, “it is easy to get bogged down trying to find the optimal plan for change: the fastest way to lose weight, the best program to build muscle, the perfect idea for a side hustle. We are so focused on figuring out the best approach that we never get around to taking action.”
“The best is the enemy of the good.” – Voltaire
Habit guru and author James Clear, in his book Atomic Habits, refers to this as motion vs. action, that is, the difference between being in motion and taking action:
“The two ideas sound similar, but they’re not the same. When you’re in motion you’re planning and strategizing and learning. Those are all good things, but they don’t produce a result.
Action, on the other hand, is the type of behavior that will deliver an outcome. If I outline 20 ideas for articles I want to write, that’s motion. If I actually sit down and write an article, that’s action. If I search for a better diet plan and read a few books on the topic, that’s motion. If I actually eat a healthy meal, that’s action.
Sometimes motion is useful, but it will never produce an outcome by itself. It doesn’t matter how many times you talk to the personal trainer, that motion will never get you in shape. Only the action of working out will get the result you’re looking to achieve.”
At this point, you’re probably thinking that motion is a necessary precursor of action, as we actually need to learn and plan before doing something. I completely agree with you on that. Where the author cautions us not to get stuck is in the planning phase. “More often than not, we do it because motion allows us to feel like we’re making progress without running the risk of failure. […] It’s easy to be in motion and convince yourself that you’re still making progress. […] When preparation becomes a form of procrastination, you need to change something. You don’t want to merely be planning. You want to be practicing.”
And that is the key to creating a new habit that will lead you to your goals: practice, practice, practice. The more you repeat this new behavior, the faster you’ll be on your way to master your new habit.
What new habit are you trying to master? Was motion vs. action an eye-opener for you? It was for me! Let me know your thoughts in the comments here.
ACTION
TODAY: What new habit are you trying to master? What action do you need to take to make it happen? Set a schedule for your actions and/or pick a date to go from motion into action. Take action today, even if it’s the smallest one you can take so that you make it impossible to fail.
FUTURE: Whenever you are looking at mastering a new habit, remember that you will indeed be in motion initially, as it refers to learning and planning, but don’t let this paralyze you (analysis paralysis). Action is what will lead you to success: schedule it and set timelines to shift into action. Read more about this.
Know someone who is trying to master a new habit this new year and could benefit from learning about motion vs. action? Please share this post with them via email, Facebook, Twitter, or LinkedIn, thank you!
by Helena Escalante | Accountability, Goals, Habits, Mindset, Planning, Tools
Estimated reading time: 3 minutes, 12 seconds.
TODAY’S IDEA: Pointing and Calling for Habit Success
— From Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
Pointing and calling is a method in occupational safety for avoiding mistakes by pointing at important indicators and calling out the status. It is used in by train operators in Japan and in the New York City Subway system.
For instance, in Tokyo, “When the train approaches a signal, the operator will point at it and say, ‘Signal is green.’ As the train pulls into and out of each station, the operator will point at the speedometer and call out the exact speed. When it’s time to leave, the operator will point at the timetable and state the time. Out on the platform, other employees are performing similar actions. Before each train departs, staff members will point along the edge of the platform and declare, ‘All clear!’ Every detail is identified, pointed at, and named aloud.” (More about pointing and calling here.)
In his book Atomic Habits, author James Clear says that while pointing and calling may seem silly, “it works incredibly well… [and] is so effective because it raises the level of awareness from a nonconscious habit to a more conscious level. Because the train operators must use their hands, mouth, and ears, they are more likely to notice problems before something goes wrong.”
Have you ever found yourself stopping for a moment to call out what you need or what you have before you do something? You’re likely doing your own version of pointing and calling. I know I do: every time I’m about to leave on a trip I always say, I’ve got my keys, my wallet, my phone, my passport, the ticket…
“The more automatic a behavior becomes, the less likely we are to consciously think about it. And when we’ve done something a thousand times before, we begin to overlook things. We assume that the next time will be just like the last. We’re so used to doing what we’ve always done that we don’t stop to question whether it’s the right thing to do at all,” says Clear.
As we start this new year with new goals, we will need to build new habits and get rid of old or bad ones. Because of this, I thought I’d share the author’s ideas on the awareness and action (or inaction) that the pointing and calling technique creates:
“The first step to changing bad habits is to be on the lookout for them. If you feel you need extra help, then you can try Pointing-and-Calling in your own life. Say out loud the action that you are thinking of taking and what the outcome will be. If you want to cut out on your junk food habit, but notice yourself grabbing another cookie, say out loud, ‘I’m about to eat this cookie but I don’t need it. Eating will cause me to gain weight and hurt my health.’
Hearing your bad habits spoken aloud makes the consequences seem more real. It adds weight to the action rather than letting yourself mindlessly slip into an old routine… You’re getting yourself to acknowledge the need for action–and that can make all the difference.”
By pointing and calling, we will be able to break the unconsciousness of our habits. At that point, then we can decide, right before we act, whether we want to move forward with our old habits or not, and then we can act on the new ones.
ACTION
TODAY: Try pointing and calling before doing something. You’ll see how much more awareness this simple technique brings into your life.
FUTURE: As you try to break some old habits to give way to the new ones you want to create, add pointing and calling to your repertoire.
Know someone who would be interested in pointing and calling? Please share this post with them via email, Facebook, Twitter, or LinkedIn, thank you!
by Helena Escalante | Accountability, Celebration, Collaboration, Growth, Leadership, Mindset, Miniseries, Resources
TODAY’S IDEA: 12 Books of Greatness – Day 11
The 12 days of Christmas refers to the period of celebration (secular and religious) from December 25 through January 5. And because it coincides with the period of time that I’m going to be out on vacation visiting my family, I thought I’d make a miniseries for you during this time with posts from 12 Books of Greatness.
I strongly believe that greatness starts within us, so all of the posts that I chose for these 12 days come from books that are tremendously insightful. My hope is that reading these posts will give you plenty of ideas and “a-ha!” moments to end 2018 strong and start 2019 on a high note!
12 Books of Greatness – Day 11
From Setting the Table: The Transforming Power of Hospitality in Business
By Danny Meyer
Links to other posts in this miniseries: Day 1, Day 2, Day 3, Day 4, Day 5, Day 6, Day 7, Day 8, Day 9, Day 10.
Know someone who would like this book or this miniseries on 12 Books of Greatness? Please share it with them via email, Facebook, Twitter, or LinkedIn, thank you!
by Helena Escalante | Accountability, Goals, Growth, Habits, Leadership, Mindset, Miniseries, Resources, Tools
TODAY’S IDEA: 12 Books of Greatness – Day 8
The 12 days of Christmas refers to the period of celebration (secular and religious) from December 25 through January 5. And because it coincides with the period of time that I’m going to be out on vacation visiting my family, I thought I’d make a miniseries for you during this time with posts from 12 Books of Greatness.
I strongly believe that greatness starts within us, so all of the posts that I chose for these 12 days come from books that are tremendously insightful. My hope is that reading these posts will give you plenty of ideas and “a-ha!” moments to end 2018 strong and start 2019 on a high note!
12 Books of Greatness – Day 8
From The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months
By Brian P. Moran and Michael Lennington
Links to other posts in this miniseries: Day 1, Day 2, Day 3, Day 4, Day 5, Day 6, Day 7.
Know someone who would like this book or this miniseries on 12 Books of Greatness? Please share it with them via email, Facebook, Twitter, or LinkedIn, thank you!
