by Helena Escalante | Accountability, Goals, Growth, Mindset, Opportunity, Planning, Resources, Tools, Wellbeing
Estimated reading time: 3 minutes, 28 seconds.
TODAY’S IDEA: The After-Action Review: Backward T
hinking
— From Your Best Year Ever: A 5-Step Plan for Achieving Your Most Important Goals by Michael Hyatt
Nobel Prize laureate Daniel Kahneman and psychologist Dale T. Miller wrote a chapter in the book Heuristics and Biases, where they talk about “the power of backward thinking.” What they mean by this is the importance of using the past as a way to design a better future. “Reasoning flows not only forward, from anticipation and hypothesis to confirmation or revision, but also backward, from the experience to what it reminds us of or makes us think about.”
And in today’s book, Your Best Year Ever, author and leadership guru Michael Hyatt recalls a friend of his telling him: “An experience is not complete until it is remembered.” Thus, Hyatt says, “We can’t complete the past until we acknowledge what we’ve already experienced.”
In terms of looking ahead at the New Year, setting goals and making plans, it’s important to look at the past year (or the past in general) and learn from what didn’t go well, as well as build on top what indeed went well.
For this, Hyatt points us in the direction of the After-Action Review (AAR), an exercise used in the U.S. Army to improve performance.
“After an event, the goal is to understand what happened, why it happened, and how they can improve. Lots of businesses use this process, and we can use it too.”
The After-Action Review has four key stages:
Stage 1: State what you wanted to happen. “For the military, this is pretty straightforward. Think of it as the battle plan or the object of the mission. For us, this could be your list of goals from the prior year… Start by asking yourself how you saw the year going. What were your plans, your dreams, your concrete goals if you had any?”
Stage 2: Acknowledge what actually happened. “Ask yourself, What disappointments or regrets did I experience this past year? […] What did you feel you should have been acknowledged for but weren’t? […] What did you accomplish this past year that you were most proud of? Completing the past is not just about processing failures and disappointments. It’s also about acknowledging and celebrating your wins. […] To finish this stage, it’s useful two tease out some themes. What were two or three specific themes that kept recurring? These could be single words, phrases, or even complete sentences.”
Stage 3: Learn from the experience. “What were the major life lessons you learned this past year? […] If you have trouble identifying your key lessons from the year, one way to suss them out is to ask what was missing from your success… Listing these missing ingredients is an effective way to learn what went wrong and what it would take to go right in the future. [Lastly,] to retain these lessons, you’ll want to distill your discoveries into short, pithy statements. That transforms your learning into wisdom to guide your path into the future.”
Stage 4: Adjust your behavior. “If something in your beliefs and behaviors contributed to the gap between what you wanted to happen and what actually happened, something has to change. In fact, that gap will only widen and worsen unless you pivot. It’s not enough to acknowledge the gap. It’s not even enough to learn from the experience. If you don’t change your beliefs and how you act on them, you’re actually worse then when you started.”
And there you have it. The After-Action Review is one of the most powerful backward thinking exercises you can undergo to derive a lesson and move forward.
Happy backward thinking! 😉
ACTION
TODAY: As the year is coming to an end, set aside some time in your calendar to do an After-Action Review of this year. Give yourself half a day in your schedule to do it thoroughly.
FUTURE: Every time you come to the end of a year, a project, a sprint or a certain event, do an After-Action Review so that you can learn and internalize the lessons. They will become invaluable mindset assets for your future.
Know someone who will like this post? Please share it via email, Facebook, Twitter, or LinkedIn, thank you!
by Helena Escalante | Accountability, Collaboration, Growth, Leadership, Mindset, Opportunity, Tools
Estimated reading time: 3 minutes, 10 seconds.
TODAY’S IDEA: Top 4 Characteristics of Inspiring Leaders
— From Equipping 101: What Every Leader Needs to Know by John C. Maxwell
I love the quote by Benjamin Disraeli, former UK Prime Minister who said, “The greatest good you can do for another is not just share your riches, but to reveal to him his own.” I believe this is an essential characteristic of an inspiring leader: to show each person in the team his/her superpowers.
Most times, just as we cannot see our flaws, we need someone to point out to us our superpowers. They are such an integral part of us, that we don’t see them as the wonderful gift that they are, and instead, dismiss their importance thinking everybody has them.
In his book Equipping 101, leadership guru John C. Maxwell writes about leaders who inspire others to excel, and calls them enlarging leaders: “Team members always love and admire a [leader and] player who is able to help them go to another level, someone who enlarges and empowers them to be successful.”
He goes on to point out four characteristics of enlarging and inspiring leaders:
1. They value their team members. “Your team members can tell whether you believe in them. People’s performances usually reflect the expectations of those they respect.”
2. They value what their team members value. “[Leaders] who enlarge others do more than value their fellow team members; they understand what their team members value. They listen to discover what they talk about and watch to see what they spend their money on. That kind of knowledge, along with a desire to relate to their fellow players, creates a strong connection between them.”
3. They add value to their team members. “Adding value is really the essence of enlarging others. It’s finding ways to help others improve their abilities and attitudes. A leader who equips and enlarges others looks for the gifts, talents, and uniqueness in other people, and then helps them to increase those abilities for their benefit and for that of the entire team. An enlarging leader is able to take others to a whole new level.”
4. They make themselves more valuable. “Enlargers work to make themselves better, not only because it benefits them personally, but also because it helps them to help others. You cannot give what you do not have. If you want to increase the ability of your team members, make yourself better.”
At a practical level, Maxwell offers three suggestions if you want to become a leader who inspires, empowers, and enlarges others:
- Believe in others before they believe in you.
- Serve others before they serve you.
- Add value to others before they add value to you.
It’s that simple: putting others first and truly seeing them for the gifted, wonderful people that they are—just as we like to be seen as well—is the essence of a leader who inspires others to excel and to grow together with the team.
Have you ever been a part of an awesome team? How did your leader inspire you to become better? I’d love to know! Let me know in the comments here, please.
ACTION
TODAY: Whether you are the CEO of a Fortune 500 Company or a volunteer at a small nonprofit, you can always inspire and enlarge others around you to bring out their gifts and talents and be their best. What goal are you looking to accomplish? Inspire your team by keeping in mind this quote from Bill Russell, the famous basketball player who said, “The most important measure of how good a game I played was how much better I’d make my teammates play.”
FUTURE: Whenever you are in a team setting, look for opportunities to empower, inspire, and enlarge others. Start by giving yourself and your teammates an A, and see all the wonderful possibilities that come out of that!
Who has inspired you today? Please share this post this them! Email, Facebook or Twitter.
by Helena Escalante | Accountability, Creativity, Goals, Habits, Mindset, Miniseries, Opportunity, Planning, Time, Tools
Links to other parts of this miniseries:
New Habits: How to Ensure They Stick – Part 1
New Habits: How to Ensure They Stick – Part 2
New Habits: How to Ensure They Stick – Part 3
Estimated reading time: 3 minutes, 11 seconds.
TODAY’S IDEA: New Habits: How to Ensure They Stick – Part 4
— From Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
In the past three posts (1, 2, 3) we’ve been learning how to cue and stack our new habits to ensure we’re successful in making them last. Today, we will learn one more great technique from James Clear, habit guru, in his book Atomic Habits.
Clear tells the story of Ronan Byrne, an electrical engineering student in Ireland who knew he needed to exercise more but loved to binge-watch Netflix. Trying to connect these two seemingly opposite activities, he hacked his stationary bike in such a way that it would allow him to watch Netflix only if he was pedaling beyond a certain speed.
Clear says that what Byrne was doing is called temptation bundling, and this is a method to make the new habits we want to build more attractive and desirable. “Temptation bundling works by linking an action you want to do with an action you need to do,” and the latter may not always be something that’s easy or that you’re too keen on… “In Byrne’s case, he bundled watching Netflix (the thing he wanted to do) with riding his stationary bike (the thing he needed to do).”
“You’re more likely to find a behavior attractive if you get to do one of your favorite things at the same time. Perhaps you want to hear about the latest celebrity gossip, but you need to get in shape. Using temptation bundling, you could only read the tabloids and watch reality shows at the gym. Maybe you want to get a pedicure but you want to clean your email inbox. Solution: only get a pedicure while processing overdue work emails.”
Temptation bundling is one of the tactics used to apply a psychology theory known as Premack’s Principle. It states that “more probable behaviors will reinforce less probable behaviors,” thus we can condition ourselves to do the less probable or desirable behavior if it’s tied to doing something enjoyable and that we really want to do.
So far so good. Here’s where it gets better: What if we combine temptation bundling with habit stacking? Hmmmm, now we’re talking!
Clear gives us the formula to set the rules to guide our behavior and make our new habits stick:
- After [CURRENT HABIT], I will [HABIT I NEED].
- After [HABIT I NEED], I will [HABIT I WANT].
Here are some examples to illustrate it.
If you want to watch sports, but you need to make sales calls:
- After I get back from my lunch break, I will call three potential clients (need).
- After I call three potential clients, I will check ESPN (want).
If you want to check Facebook, but you need to exercise more:
- After I pull out my phone, I will do ten burpees (need).
- After I do ten burpees, I will check Facebook (want).
“The hope is that eventually you’ll look forward to calling three clients or doing ten burpees because it means you get to read the latest sports news or check Facebook. Doing the thing you need to do means you get to do the thing you want to do. […] Engineering a truly irresistible habit is a hard task, but this simple strategy can be employed to make nearly any habit more attractive than it would be otherwise.”
ACTION
TODAY: Make a list of things you need to do and one of the things you want to do. Crosscheck them for bundling opportunities.
FUTURE: Whenever you find yourself resisting something that you need to do, try pairing it with a very attractive opportunity to do something you want. The more anticipation you build the better and more motivated you’ll be to act.
Know someone who would benefit from temptation bundling to set up a new habit? Please share this post via email, Facebook or Twitter, thank you!
by Helena Escalante | Collaboration, Creativity, Leadership, Mindset, Opportunity, Tools
Estimated reading time: 2 minutes, 55 seconds.
TODAY’S IDEA: One question every leader must ask when facing a challenge
— From Out Think: How Innovative Leaders Drive Exceptional Outcomes by G. Shawn Hunter
In his book Out Think, author G. Shawn Hunter shares lessons in business leadership and teamwork via interviews with renowned leaders. In one of his interviews, the author recalls asking Lincoln Crawley, Managing Director of ManpowerGroup (a leading staffing and recruitment company) if he could recall a watershed learning event in his career.
Crawley pointed to a time, about 15 years earlier, when one question made an enormous difference. He was trying to win a service contract for the firm for which he worked back then. He was the lead for this project, and he felt like David competing against Goliath in his industry. Everything pointed to him losing, as he was out-infrastructured (yes, I just made that word up…) and there was no way his firm could replicate the infrastructure of his competitor in the time required for the proposal.
“In discussions, during the proposal process, the people around Crawley described the technical and financial the company faced as insurmountable,” writes Hunter.
However, Crawley had a conversation with an external mentor, where the latter said he understood the issues and concerns raised, and then asked, “If it were possible, what would the solution look like?”
That one question is what unleashed possibility.
“That simple phrase, ‘if it were possible,’ gave the team permission to speculate and open up a whole new conversation. It was an invitation to dream.”
Crawley and his team then got to work, came up with a plan, and gave it to the prospective client.
The result?
They won the contract.
“I’ve taken those few words with me all through my career,” Crawley says. The author goes on to note that this phrase has been especially important when Crawley “can’t see his way around a particularly difficult situation [or] when the competitor seems unbeatable.”
Asking, “If it were possible, what would it look like? [Puts] you in a completely different environment where you’re not now talking about why you haven’t done something,” Crawley states. Instead, “You’re actually talking about how can we make this happen. It changes the conversation.”
Crawley pointed out a curious thing during the in the interview with the author: He didn’t fully recognize the power of asking this question in the face of a challenge until many years later, when he had a team of his own.
“Only then,” writes the author, “did he recognize that these four words opened up the capabilities and imagination of his team.”
To conclude, Hunter writes, “When we see that our teams are stymied, we should try asking them to use their imagination.”
The phrase, “If it were possible…?” is the one question every leader must ask when facing a challenge. It produces a mind-shift that enables both, the leader and the team, to focus on what’s possible. And by focusing on the possibility set amongst the constraints, and not on the obstacles themselves, this question lets the answers and solutions flow freely.
ACTION
TODAY: What challenge are you facing where you seem to be stuck? Ask yourself and your team, “If it were possible what would it look like?” and let your imagination run wild. A few answers will be crazy and undoable, but you’ll also come up with one or more that will reveal how it can, indeed, be possible.
FUTURE: Make it a habit of asking, “If it were possible…” whenever you are facing a challenge that seems insurmountable.
Know someone who would like this one question? Please share this post! Email, Facebook or Twitter.
by Helena Escalante | Celebration, Collaboration, Creativity, Growth, Leadership, Mindset, Miniseries, Opportunity, Planning, Resources, Time, Wellbeing
Estimated reading time: 3 minutes, 30 seconds.
TODAY’S IDEA: How to cultivate generosity as a leader–Part 2
— From The 21 Indispensable Qualities of a Leader: Becoming the Person Others Will Want to Follow by John C. Maxwell
In yesterday’s post, we saw three habits of generosity that author and leadership guru, John C. Maxwell, suggests we develop to be more effective leaders. Today we’ll talk about one more habit, as well as specific actions we can take to improve our generosity and add value to others’ lives.
Develop the habit of giving. In 1889, Andrew Carnegie wrote, “The life of a wealthy person should have two periods: a time of acquiring wealth and [a time of] redistributing it.” Maxwell agrees with this point of view and says, “The only way to maintain an attitude of generosity is to make it your habit to give—your time, attention, money, and resources.”
Tomorrow we celebrate Thanksgiving in the U.S. And as we reflect on the upcoming season of gratitude and generosity, here are a few questions that Maxwell poses to make us think about our generosity as leaders:
- Are you a generous leader?
- Do you continually look for ways to add value to others?
- Are you giving money to something greater than yourself?
- And to whom are you giving your time?
- Are you pouring your life into others?
- Are you helping those who cannot help you or give anything in return?
A few years back I heard the concept of the three Ts: Time, Treasure (money, material possessions), and Talent (wisdom, knowledge, expertise, advice, help). While it would be fantastic if we could give something from all those three areas, think of giving, at least, from one of them (time, money, or knowledge/help). Research suggests that making generosity a regular habit may influence long-term wellbeing and happiness, so there’s a clear win-win for both the giver and the receiver.
At this point, you are probably wondering if there’s any way of improving your generosity. Maxwell offers the following three things that you can do to add value to others:
Give something away. “Find out what kind of hold your possessions have on you. Take something you truly value, think of someone you care about who could benefit from it, and give it to [him/her]. If you can do it anonymously, even better.”
Put your money to work. “If you know someone with the vision to do something really great—something that will positively impact the lives of others—provide resources for [him/her] to accomplish it. Put your money to work for something that will outlive you.”
Find someone to mentor. “Once you reach a certain level in your leadership, the most valuable thing you have to give is yourself. Find someone to pour your life into. Then give [him/her] time and resources to become a better leader.”
To be generous you don’t have to be a billionaire, simply start where you are and give of what you have. Sow seeds of generosity on fertile soil, and they will take root and provide value now and many times over in the future as they are replanted and harvested by others.
If you celebrate Thanksgiving tomorrow, I hope you will join me in this new lovely tradition that one of my favorite authors, Seth Godin, started: The Thanksgiving Reader. It’s been used by more than 100,000 people to date. And because I want even more people using it around the world, whether for Thanksgiving or for the upcoming Holiday Season, my sister and I translated it into Spanish (with Seth’s permission, of course) and you can download it here: The Thanksgiving Reader-ESPAÑOL.
ACTION
TODAY: Give some thought to improving your generosity by giving something away, putting your money to work, and/or finding someone to mentor. Alternatively, create your own “Project Generosity” with a specific goal and outline the steps you need to make it happen in a near future.
FUTURE: Put into action the thoughts from today. What steps do you need to take to accomplish the generous actions or improvements that you thought of? Whose generosity and help can you count on to make it happen? Don’t hesitate to do something bigger than yourself, simply consider doing it along with someone else: you’ll build a lovely experience and memory together.
Know someone who is very generous? Please share this post with that person. Thank you! Email, Facebook or Twitter.
by Helena Escalante | Celebration, Collaboration, Creativity, Growth, Leadership, Mindset, Miniseries, Opportunity, Planning, Resources, Time, Wellbeing
Estimated reading time: 3 minutes, 42 seconds.
TODAY’S IDEA: How to cultivate generosity as a leader–Part 1
— From The 21 Indispensable Qualities of a Leader: Becoming the Person Others Will Want to Follow by John C. Maxwell
“Nothing speaks to others more loudly or serves them better than generosity from a leader,” says John C. Maxwell, leadership guru and author of The 21 Indispensable Qualities of a Leader.
“True generosity isn’t an occasional event,” he points out. “It comes from the heart and permeates every aspect of a leader’s life, touching his time, money, talents and possessions.”
Further, the author states that leaders don’t gather things just for themselves. Instead, they do it with the intention of sharing those things or giving them to others.
An effective leader, in Maxwell’s words, is someone that people want to follow. And one of the qualities of effective leaders is generosity.
So, how can we cultivate generosity to be an effective (or a more effective) leader?
Here are the habits that the author suggests we develop and nurture:
Be grateful for whatever you have. “It’s hard for a person to be generous when he’s not satisfied with what he has. Generosity rises out of contentment, and that doesn’t come with acquiring more.”
Maxwell shares a quote from one of the richest men in history, John D. Rockefeller, who said, “I have made millions, but they have brought me no happiness.” To which Maxwell replies, “If you’re not content with little, you won’t be content with a lot. And if you’re not generous with little, you won’t suddenly change if you become wealthy.”
Put people first. “The measure of a leader is not the number of people who serve him, but the number of people he serves. Generosity requires putting others first. If you can do that, giving becomes much easier.”
Don’t allow the desire for possessions to control you. Maxwell quotes a friend of his who says that people are divided into three groups: “Haves, have-nots, and have not paid for what they have.” The author points out that a growing number of people are “becoming enslaved to the desire to acquire.” This obsession comes out of a false illusion of control (owning) and the anticipated happiness that people hope the purchase will bring.
Happiness, as we know, comes from within. So, Maxwell says, “If you want to be in charge of your heart, don’t allow possessions to take charge of you.”
Regard money as a resource. Maxwell shares with us the unfortunate, yet popular view that when it comes to money, you can’t win. “If you focus on making it, you’re materialistic. If you try to but don’t make any, you’re a loser. If you make a lot and keep it, you’re a miser. If you make it and spend it, you’re a spendthrift. If you don’t care about making any, you’re unambitious. If you make a lot and still have it when you die, you’re a fool—for trying to take it with you.”
Fortunately, we don’t have to see money that way. There is, indeed, a way to win with money: “hold it loosely—and be generous with it to accomplish things of value.”
“Money is a wonderful servant, but a terrible master. If it gets on top and you get under it, you will become its slave.” – E. Stanley Jones
Come back tomorrow for Part 2 where we will continue looking at habits to develop and practical ways to improve our generosity as a leader.
In the meantime let me know in the comments here: Who has done something generous for you lately?
And I’ll share my answer to that question with you: I am grateful for the generosity of my friend Andre Piazza, co-host of Octanage Podcast, for having me on his show this week. The podcast shares the life and success of entrepreneurs in Brazil and, thus, it’s in Portuguese. Yet since it’s been years that I don’t speak it, I’ve forgotten most of it, so Andre kindly allowed me to speak in Spanish instead. The result? An awesome bilingual podcast where we had a ton of fun! 🙂 If you understand either Portuguese or Spanish you’ll be able to follow along. Check it out!
ACTION
TODAY: Think about what generosity means to you. Who has done something generous for you? How can you pay it forward in the same way or differently?
FUTURE: John Bunyan wrote “You have not lived today until you have done something for someone who can never repay you.” What can you do for someone who can never repay you?
In the spirit of generosity, please share this post with someone who has shared something of value with you. Thank you! Email, Facebook or Twitter.
