by Helena Escalante | Accountability, Creativity, Goals, Leadership, Mindset, Opportunity, Planning, Time, Tools
Estimated reading time: 3 minutes, 11 seconds.
TODAY’S IDEA: Make time your friend
— From The Art of People: 11 Simple People Skills That Will Get You Everything You Want by Dave Kerpen
“I wish you had more time for me” is what author and social media guru, Dave Kerpen, kept hearing from people important to him, both at work and at home. Kerpen gets requests every week by dozens of people who want his help or to work with him. Since he is so likeable and responsive, he replies to each person who asks for his help. (I know this first hand, because he responded to my request to interview him about his book, The Art of People, when it came out. You can watch the interview here.)
“If you’re at all like me,” Kerpen says, “you try to be nice—or helpful—and take every call, reply to every email, or even agree to every meeting. Yet he had a powerful realization when he attended a conference hosted by Verne Harnish (entrepreneur extraordinaire and author of Mastering the Rockefeller Habits and Scaling Up). Harnish said, “You can understand your professional strategy with one quick look at your weekly calendar.”
Kerpen took a look at his calendar on his phone and realized “it was filled up with meetings and phone calls with people [he] didn’t know who probably would make no difference to [his] business or [his] life.” At that point he had to set his priorities straight: first was his family, and second his employees, investors and customers.
The natural question that ensued for Kerpen was, “Why was [he] sacrificing time with [the people who were his priority] to take all those meetings with strangers?”
So he decided to set aside a two-hour slot every week that he calls office hours. During two hours every Thursday, Kerpen talks with the people who have reached out to him for help, by scheduling 15-minute conversations. Kerpen explains, “I still reply to and try to help each and every person who comes my way. But once the time slots are full, they are full, and people have to sign up for the following week’s office hours, or the next week’s hours, and so on.” This has made it easier on him to say no or to refer the person to the next available slot during his office hours.
In reflecting about his system, Kerpen advises, “You don’t have to create an office hours system and meet with everyone who wants your time, of course. But you do need to figure out a way to prioritize your time, the most precious asset you’ve got, carefully.”
Whether it’s plainly saying no or limiting the time you give others, the reality is that we all need a system that works for us. So take a look at your calendar and determine whether you need to make changes as Kerpen so aptly did.
ACTION
TODAY: Take a look at your calendar over the last month. What do you see? How are you prioritizing your time and with whom? Make a list of all the people with whom you’ve spent time and determine whether they fall into your priorities or not.
FUTURE: Develop a system that works for you, your priorities and your goals. Put it to the test for the next month. Explain to the people in your priorities what you are doing, so that they can give you feedback at the end of that month. After the 30 days are up, check in with yourself and with the people with whom you want to spend more time whether it’s working. Compare your calendar to the past month’s and see the difference. Adjust accordingly and test again, and keep going until you’ve built a system that works well for you.
How about sharing this post with someone in your priority list so that they can make you a priority too? You can share via email, Facebook or Twitter, thanks!
by Helena Escalante | Accountability, Collaboration, Creativity, Goals, Growth, Leadership, Mindset, Miniseries, Planning, Productivity, Time, Tools
Links to other parts of the miniseries:
Duplicate yourself – Part 1
Duplicate yourself – Part 2
Duplicate yourself – Part 3
Estimated reading time: 3 minutes, 27 seconds.
TODAY’S IDEA: Duplicate yourself – Part 4
— From Work Less, Make More: Stop Working So Hard and Create the Life You Really Want! By Jennifer White
Welcome to the 4th and last part of this miniseries. So far we’ve learned how and what to duplicate, and todays’ idea will focus on knowing when duplication works.
This is very important, because part of planning for anything is figuring out what success will look like. To address this specifically, Jennifer White the author, writes:
Take a holiday where you cut yourself from the office. […] It takes courage to trust the folks you put in place. When you get back from your sabbatical, you’ll be able to see what falls apart, what doesn’t get done correctly, and what is substandard work. It’ll give you insights into where your duplication process works and where it doesn’t.
Will you ever be free unless you duplicate who you are? You’ll never know when you are free because you’ve been unwilling to test the system. Knowing that the system works gives you a sense of relief when you’re not working. You’ll certainly make more of your life without carrying all that guilt.
Most people don’t have the courage to test their duplication system. They don’t want to feel superfluous. They want to feel as if the whole world would crash around them if they weren’t there.
[…] Don’t hinder your ability to Work Less, Make More by needing to feel needed. You want to feel superfluous. You want to be taken out of the picture. You want to have such strong people around you that you no longer have to worry that the job’s getting done.
It’s the only way to free yourself up to live the life you want to live. Don’t worry. You’ll find more interesting, exciting things to propel yourself forward, and you have the space to be the creative force behind your future success. Think duplication.”
This reminds me of the process that lifestyle design guru Tim Ferriss created to be able to let his business work without him. He duplicated himself by creating systems, training a team and setting up the technology(ies) needed to make this happen. You can read all about this in his bestselling book The 4-Hour Workweek. (Here’s a post on productivity from that book.) Ferriss says that if your goal is to “free your time to focus on bigger and better things […] it’s not about working smarter. It’s about building a system to replace yourself. […] Preparing someone to replace you (even if it never happens) will produce an ultrarefined set of rules that will cut remaining fat and redundancy from your schedule. Lingering unimportant tasks will disappear as soon as someone else is being paid to do them.”
Another entrepreneur who duplicated and “outsourced” himself was Chris Ducker. He did it in about a year. And he did it with a virtual team and systems. As a result of blogging his journey to fulfill his goal of becoming a virtual CEO, he eventually launched Virtual Staff Finder, a company that helps busy people find virtual assistants. You can read about his journey and how to get help from virtual assistants in his book Virtual Freedom.
ACTION
TODAY: Jennifer White suggests doing this great exercise: “Draw a line down the middle of a blank sheet of paper. Write delegate on the left side of the page. Write duplicate on the right side. Evaluate each task you do. Can you delegate this task or should you train someone to duplicate. Don’t stop until the entire list is done. You’ve just developed a plan—once you have the right technology and people in place—to allow yourself to take three months off without losing money. It’s up to you to put the plan into action.”
FUTURE: If you like this concept of duplicating yourself to work less or simply work on other things that bring you more rewards and satisfaction, give some serious thought to duplicating yourself to free up time and space in your life.
Hope you enjoyed this miniseries! 😀 Please share it with someone who would like the idea of duplication. You can do so via email, Facebook or Twitter, thank you!
by Helena Escalante | Accountability, Collaboration, Creativity, Goals, Growth, Leadership, Mindset, Miniseries, Planning, Productivity, Time, Tools
Links to other parts of the miniseries:
Duplicate yourself – Part 1
Duplicate yourself – Part 2
Estimated reading time: 3 minutes, 44 seconds.
TODAY’S IDEA: Duplicate yourself – Part 3
— From Work Less, Make More: Stop Working So Hard and Create the Life You Really Want! By Jennifer White
In this miniseries we’ve been talking about the importance of “duplicating” parts of yourself, and so far we’ve learned what is and is not duplication, as well as what to look for in our “clones.” Today we will determine what to duplicate and how to do so.
While duplicating yourself could possibly entail hiring someone, Jennifer White (the author) says, “that’s limited thinking.” She explains: “You can find the right people who will become partners, vendors, suppliers, strategic allies, independent contractors or employees.”
When you hire employees, you naturally have to deal with a lot of other issues: salaries, taxes, vacations, and so much more. White says you shouldn’t box yourself into thinking that. Instead, “ think about creating a virtual support team. A team you personally select to duplicate parts of who you are.” Technology today enables us to do this and much more.
On Part 1 you answered the questions that enabled you to figure out which qualities in yourself you need/want to duplicate. Now you need to look at the abilities that you need to duplicate. “What is it that these folks will do? Look at the three most important things you do, the activities that add the most value. Within each area, a multitude of items must get done.”
White gives the example of connecting with customers. Let’s assume you are a master at that. Then a very important part of building and maintaining those relationships with your customers is the follow up phase (phone, email, etc.) “What if you could train someone or something to duplicate your follow up process? It would happen automatically—without your doing one thing—and the customers will feel cared for because the follow up was way beyond their expectations.”
ATTENTION HERE: we’re talking duplicating and not delegating the follow-up process. “The difference is that the person/system you create duplicates exactly what you would do if you were to do it. It’s not about you dictating a letter that your assistant types. In that case you’re still doing the work. Duplication means you do not do anything to generate what needs to get done. Nothing.”
Was that last “nothing” appealing but sounded too good to be true? Here are some possibilities for duplicating this example of a follow-up process:
- The right person. Someone who could be an employee, independent contractor or customer service rep can follow up for you. “This person has the exact same personality that you do so the customers feel as if they were talking to you.”
- Hiring a salesperson. This person would handle the contact from first visit to sale. While this normally happens when companies are in the growth stage, White asks, “Why wait until that happens?”
- An automated system. This sends letters, emails, etc., at specified times as follow up. The system duplicates the process. When we feel overwhelmed or overloaded, it is natural to ask who can help you. White, however, suggests you ask a better question: “How can I automate this so no one has to do it?”
As you can see, there are many ways in which you can duplicate yourself and what you do. Both technology and manpower exist at very reasonable costs nowadays to be able to do it, even if you are a solopreneur.
ACTION
TODAY: Jot down the areas that you could potentially duplicate. While it’s counterintuitive, those things that nobody does as well as you do, are exactly what you should duplicate to enlarge your reach, grow your practice, have more time, or whatever your goals are. Once you’ve found out what you want to duplicate, then come up with at least 3 ways to duplicate that activity. White says, “Think in terms of technology and people. How can you automate the process? Who can you bring to your team to duplicate you?”
TOMORROW: Come back to read Part 4 to learn how to know when duplication works!
FUTURE: Keep jotting down the ideas that come to mind about parts of you that you can duplicate with people, systems and/or technology. Remember that there is no such thing as a shortage of ideas. The more parts you duplicate successfully, the more freedom you will have to spend your time and energy in the pursuit of other (related or unrelated) goals.
Please share Part 3 of “Duplicate yourself” with someone who could use a little duplication, you can do so via email, Facebook or Twitter, thank you!
by Helena Escalante | Accountability, Collaboration, Creativity, Goals, Growth, Leadership, Mindset, Miniseries, Planning, Productivity, Time, Tools
Links to other parts of the miniseries:
Duplicate yourself – Part 1
Duplicate yourself – Part 3
Duplicate yourself – Part 4
Estimated reading time: 3 minutes, 14 seconds.
TODAY’S IDEA: Duplicate yourself – Part 2
— From Work Less, Make More: Stop Working So Hard and Create the Life You Really Want! By Jennifer White
In yesterday’s post we learned that we can, and should, “duplicate” parts of ourselves to increase our output and “make more,” as the title of the book suggests (Work Less, Make More). This does not only refer to money, but also to time, and to the freedom to make the most out of life for ourselves and our goals and dreams.
So let’s jump right in: How do you go about finding the right people to duplicate you?
Jennifer White, the author, has outlined a few aptitudes and attitudes that people should have in order to substitute you well. Give this some thought as you go about this process. (Note: This will help you figure out WHO will duplicate you if you can go that route. However, don’t get discouraged or stop reading this miniseries, since we will also consider WHAT (technology/systems) can duplicate you).
1. Find people who have the right personality for your chemistry. As we saw yesterday, your same chemistry needs to be present in the person that will duplicate you. Find someone with the same characteristics and “don’t downplay the importance of working with folks who have the same chemistry as you.”
2. Find people who have a track record. People’s track records speak for themselves. “Saying you can do something is different from actually doing it. Find people who have already done what you most need. They could bring a new twist or a new idea to what you’ve been doing for so long.”
3. Find people who are willing to commit to the long term. “Developing a powerful relationship requires that you’re both committed to the same vision and the same long-term plan. The last thing you want to do is to train people to duplicate you, and then they jump ship. Be very clear on what you expect from them, and find a way to determine what they want.”
4. Find people who are coachable. “A vital part of duplicating yourself effectively is training. Select folks who are coachable. They’re open to looking at their performances and improving them. You’ll become their coach to ensure they’ll duplicate what you want duplicated. If you’re not willing to coach and train people how to duplicate you, don’t bother looking for the right people. Their success does depend on how much time, energy, and passion you invest in them.”
5. Find people who have the right attitude. “Make sure when you’re looking for the right people that they have a positive mental attitude. There’s nothing as frustrating as working with people who don’t see the positive side of things. No matter how brilliant they are, their bad attitude will wear you down. If you find the right attitude, you can usually teach the rest.”
One final note on this before we move on to Part 3 tomorrow: keep in mind that finding the right people takes time. “Do not rush this process and settle for just anyone. Duplicating a part of who you are is serious stuff. […] You can’t settle for second best.”
ACTION
TODAY: At the end of the chapter in the book, White lists a few exercises to help us succeed at duplicating and at thinking about a few other things. Here’s an important one that you can do today: “Ask yourself this question: ‘What parts of myself make me the most crazy?’ Be clear on your weaknesses so you can identify them in other people as well. When you find the right person to duplicate a part of who you are, don’t be surprised if they also duplicate the not-so-good parts. Are you prepared for that?”
TOMORROW: Come back to read Part 3 to learn how to determine what to duplicate, and how.
Please share Part 2 of “Duplicate yourself” with someone who could use a little duplication, you can do so via email, Facebook or Twitter, thank you!
by Helena Escalante | Accountability, Collaboration, Creativity, Goals, Growth, Leadership, Mindset, Miniseries, Planning, Productivity, Time, Tools
Links to other parts of the miniseries:
Duplicate yourself – Part 2
Duplicate yourself – Part 3
Duplicate yourself – Part 4
Estimated reading time: 3 minutes, 46 seconds.
TODAY’S IDEA: Duplicate yourself – Part 1
— From Work Less, Make More: Stop Working So Hard and Create the Life You Really Want! By Jennifer White
Have you ever been so swamped with work that you wish you could clone yourself to get more done? Well, now you can.
How is this possible?!
In her excellent book Work Less, Make More, business guru and success coach Jennifer White states that you can (and should) duplicate yourself. But first, let’s get this straight: duplication is not delegation. “Delegating hinges on your finding the right person whose strengths are your weaknesses. A bookkeeper, for example, if you’re horrible with numbers. An assistant if you don’t have time for filing, copying and computer work.”
Duplication is not “finding the one person who is the exact replica of you.” Because, very likely, that person does not exist. You and your brilliance are unique, and White would not recommend putting your business or career into one person’s hands. That’s not effective, efficient or smart, and that is not duplication.
Duplication, the kind White is describing, is doubling, tripling, quadrupling a part (or several parts) of who you are—and thus your output in that area—without investing more of your time. This will enable you to free up time and space for you to dedicate to other things, whether professional or personal in nature, that you want to pursue.
“In order to duplicate, you must know yourself very well. You cannot just duplicate your abilities, but also parts of your personality. […] Successful duplication occurs when you find people who share similar qualities with you. Just as important, they share your brilliance.”
This last point is very important because these people will be taking over for you in certain areas, say, selling. If your clients are used to an upbeat, witty, funny you, then this person needs to share those same traits. You can hire someone who is quiet and knowledgeable, and who will share tons of charts and info with the clients to make a sale, but that is not duplication, that is just hiring another salesperson with a different approach and varied skills from yours. When duplicating yourself, your clients need to feel as is they’re dealing with you: the same chemistry needs to be there.
What are the parts of yourself that you need to duplicate? White offers the next set of questions to get started in figuring that out:
1. What do you do easily and naturally?
2. What do your customers pay you for?
3. What does your company pay you for?
4. What have other people said you’re really good at?
5. What activities energize you?
6. What consumes you? You know, the stuff that lights your fire.
7. What do you really want to do on your days off?
8. What qualities and skills do you see in other people that you know you have?
White points out that duplication can only be successful when you find people who are as good—or better—than you are. “Duplicating yourself requires that you leave your ego behind. It forces you to look at yourself and know yourself so well that you won’t feel threatened by someone who’s as good as you are.”
The question that naturally follows after this is: “if they are better than I am, why are they willing to duplicate me?”
To this, White responds with two points. First, “You bring some other incredible value to their lives that helps them become even better. You provide something they can’t get anywhere else.” And second, “You’re actually one step ahead of them because you understand that duplicating yourself comes down to finding people who are better than you are. So few people truly understand this and can see their own brilliance.”
So, how do you go about finding the right people to duplicate you? That is the topic for tomorrow. Stay tuned for Part 2!
ACTION
TODAY: Take a moment to answer the 8 questions above to figure out the parts of yourself that you need to duplicate. Think about your many personality traits. Think also about the ways and the style in which you approach things. What do you need to successfully duplicate? Preferably write down 10 areas for duplication. (Don’t let the thought of 10 areas overwhelm you, and don’t think that you’ll have to hire 10 people, in a subsequent post you’ll learn that technology can also duplicate you, so if you are not in a position to hire, that’s no problem, you can still duplicate yourself.)
TOMORROW: Come back to read Part 2 and learn more about the things you need to keep in mind for a successful duplication.
Please share Part 1 of “Duplicate yourself” with someone who could use a little duplication, you can do so via email, Facebook or Twitter, thank you!
by Helena Escalante | Accountability, Goals, Growth, Habits, Leadership, Mindset, Planning, Time, Tools
Estimated reading time: 3 minutes, 32 seconds.
TODAY’S IDEA: How to build self-discipline
— From Leadership 101: What Every Leader Needs to Know by John C. Maxwell
I’ve been on a roll lately reading the books from the 101 Series by leadership guru John C. Maxwell, it’s a great bunch of short books, and each one can be read in one sitting. Highly recommended! Once I’m done with all, I’ll be putting together a series for you. Stay tuned!
I was particularly struck when I read in the Leadership 101 book that each of us influences at least ten thousand other people during our lifetime. (!) “So the question is not whether you will influence someone, but how you will use your influence.”
When John C. Maxwell teaches leadership at conferences and is asked whether leaders are born, he answers, “Yes, of course they are… I’ve yet to meet one who came into the world any other way!” (LOL) After laughing, he explains that leadership is a set of skills that anyone can learn and improve.
But before we can lead anyone, we need to lead ourselves. “The first person you lead is you,” says Maxwell. And that we do by cultivating self-discipline.
“No matter how gifted a leader is, his gifts will never reach their maximum potential without the application of self-discipline.” – John C. Maxwell
Maxwell shares three action points to build self-discipline and have it work as an asset in our favor:
1. Challenge your excuses. “Challenge and eliminate any tendency to make excuses. As French writer François [de] La Rochefoucauld said, ‘Almost all our faults are more pardonable than the methods we think up to hide them.’ If you have several reasons why you can’t be self-disciplined, realize that they are really just a bunch of excuses—all of which need to be challenged if you want to go to the next level as a leader.”
2. Remove rewards until the job is done. “If you lack self-discipline, you may be in the habit of having dessert before eating your vegetables.” Set up a system that will help you get the job done. Maxwell tells the story of a family arriving at a campground. A couple and three kids got off the car. “One child hurriedly unloaded ice chests, backpacks, and other items while the other two quickly put up tents. The site was ready in 15 minutes.” An older couple that was watching all this from the neighboring campsite said to the father, “You folks sure do work great together.” To which the father replied, “ You just need a system. Nobody goes to the bathroom until camp’s set up.”
3. Stay focused on results. “Anytime you concentrate on the difficulty of the work instead of its results or rewards, you’re likely to become discouraged. Dwell on it too long, and you’ll develop self-pity instead of self-discipline. The next time you’re facing a must-do task and you’re thinking of doing what’s most convenient instead of paying the price [of doing it], change your focus. Count the benefits of doing what’s right and then dive in.”
Lastly, I’ll leave you a quote by author H. Jackson Brown: “Talent without discipline is like an octopus on roller skates. There’s plenty of movement, but you never know if it’s going to be forward, backwards, or sideways.” To which Maxwell remarks, “If you know you have talent, and you’ve seen a lot of motion—but little concrete results—you may lack self discipline.”
Apply these three action points and you’ll be on your way to leading yourself first and then leading and influencing the many thousands your life will touch.
ACTION
TODAY: What’s on your schedule? Do you have any regularly scheduled activities that require self-discipline? Say, exercising, eating healthy, making time for yourself, for your family, for fun, saving money for retirement… all of those things are easy to forego when we have too much on our plate, but they are important and require self-discipline. Check your calendar and focus on the benefits of these activities and habits.
FUTURE: As you plan your calendar daily, weekly, monthly, etc., include self-discipline activities to help you reach your goals. Don’t give up on them! Make them a habit. Be consistent. Remember to lead yourself first and don’t let yourself off the hook.
Know someone who needs to build self-discipline? Please share this post with that person via email, Facebook or Twitter, thank you!
