Links to other parts of this miniseries:
How to find 5 extra hours per week – Part 1
How to find 5 extra hours per week – Part 2
How to find 5 extra hours per week – Part 3
How to find 5 extra hours per week – Part 5
How to find 5 extra hours per week – Part 6
Estimated reading time: 4 minutes, 18 seconds.
TODAY’S IDEA: How to find 5 extra hours per week – Part 4
— From Learning to Lead: Bringing Out the Best in People by Fred Smith (1915-2007)
How is monk mode going? Are you making progress towards your 5 extra hours per week? I hope so!
I also hope that, as I share these ideas with you in this miniseries, you begin to see why it makes sense to apply them only when you are in a time crunch. Albeit, there are some points that I believe can be applied also at other times to make our work much more efficient, such as #11 below.
I’ll let you select your favorites from this installment of the 20-point checklist from Fred Smith’s book Learning to Lead. Happy monk mode!
9. Know your limitations. You do not have to meet with everybody that asks to see you. Smith tells a story of a person who wanted to go by and talk to him. Since he was busy, he asked, “What do you want to see me about?” And upon hearing the response, Smith realized he could not help him and did not see him. “I didn’t need to sit down and talk to him thirty minutes, and then disappoint him. I told him very quickly by phone, without being brutal.” Smith explains, “When I’m pressed for time I must pinpoint the counseling situations where I can uniquely help and then push the others to someone else. But a lot of times, we will see someone out of curiosity… just to find out the story.” Don’t give in to curiosity. Recognize you’re pressed for time and know your limitations.
10. Ask permission to say no. This is a brilliant approach if you’re concerned you’ll disappoint or seem rude by saying no. Smith explains, “When I need to decline something, I want to say no as simply and graciously as I can. When I ask for permission to decline, people generally give it to me. I don’t say ‘If you only knew how busy I am, you wouldn’t ask!’ I just say, ‘Let me ask a favor. May I say no?’ […] I handle it once, cleanly and clearly, and save a lot of time that way.”
11. Distinguish between information and relation. This book was written in 1986 when there was no email, chat, text messages, social media, etc., but the approach Smith mentions applies perfectly to today’s digital communications too. “Those who say to answer every letter when you receive it are missing a very important point. Mail and phone calls come in two kinds: information and relation. When I divide them up, I find most of my mail and calls are information. I can handle them once. But I don’t want my habit to cause me to handle relational things that way.” Smith says he takes care of providing the information that is required once, as it can be given at that point or later, and thus he avoids handling informational requests twice. However, if someone asks a personal question, he avoids saying the first thing that comes to mind: “I ask myself, How will this strike this person?” And given that this approach requires more time and energy to think about, he suggests postponing all relational questions until after your emergency period if you can.
12. Utilize [an assistant] for informational things. In today’s world of automation and optimization, you can use the help of an assistant. Be it an electronic device, an online program, a website, a Virtual Assistant that works remotely, or a person who works next to you, let them handle all requests for information.
13. Deal only with the “driving wheels.” Smith explains, “Every organization has some people whose thinking and action control everyone else’s thinking and action. In order to save time during a period of emergency, I only deal with these driving wheels. They may not be the title people. But if we know our organizations, we can identify the driving wheels and the people I call the ‘idling gears.’ […] If I’m in a hurry, I spend time only with the people who make things happen, who form the opinions. I put the other relationships on hold for a while.”
Come back tomorrow for another installment of this 20-point checklist where you will learn about creating a list that can help you make the most of your downtime during this crunch.
ACTION
TODAY: Think of a time in the past when you met with someone out of curiosity. Now think of the time when you met with someone for a specific purpose. Be aware of that part of you that gives in to curiosity so that, during this period, you are not tempted by it.
FUTURE: As you are moving through this period of time emergency, think about getting assistance for those things that you do that someone else could do, e.g., handle the requests for information. Give that some thought and implement the way it works best for you.
Know someone who could use an additional 5 hours per week during a time emergency? Please share this post with that person. Thank you! Email, Facebook or Twitter.