Estimated reading time: 3 minutes, 22 seconds.
TODAY’S IDEA:
How to turn any venture into an admired brand
— From: Bigger Than This: How to turn any venture into an admired brand by Fabian Geyrhalter
Since I love marketing and the creativity behind it, I’m always delighted to hear how companies brand themselves. The media likes this too, and frequently we hear the branding stories about startups with innovative concepts or products becoming beloved brands, as people flock to purchase whatever they’re selling.
Rarely, if at all, do we hear about companies that sell commodities turning them into beloved brands. That is, until now. Branding Guru Fabian Geyrhalter, author of How to Launch a Brand, recently published his second book, Bigger Than This. In it, he details 8 principles that help companies who sell commodities (“products and services that have remained widely unchanged”) turn their brands around to tell empathic stories that resonate with their existing tribes and create new raving fans.
Here are the 8 principles. Follow one or follow all to position your brand strongly:
1. Tell your story. Stories are memorable and relatable. “They flip the intangible into something tangible, the unrelated into something emotional.”
2. Believe in something and be vocal about it. “Any brand can stand for something meaningful, but to do that it has to define and embody its values.” And the values need to be aligned with those of the customers and the community.
3. Root for a cause. “Identify a social cause that can be activated in an authentic way to manifest that the purpose of the product/service goes deeper than solely generating sales.”
4. Connect with your heritage. We all like to anchor ourselves to different places because we feel a sense of connection or belonging. “Connect your product with the desire of consumers to formulate a deeper connection with the place your brand will be known for.”
5. Be delighted to delight customers. “A small, unexpected gesture will lead to them seeing [your brand] as a friend.”
6. Be transparent. “Create a strategic plan on how far you will take the idea of transparency and where your brand will draw the line.”
7. Stand in solidarity with your customers. “Only deep and honest empathy will touch people’s hearts long term. A quote from Alan Alda in the book says, “… focusing on the other person’s need and not my own was the most effective way to make a sale.”
8. Customize if possible. “Start simply by using your collected customer data to create personal experiences surrounding your customer service or product interactions. Customization can start a small as that and grow from there.”
Finally, the book leaves you with this short and helpful template for a “simple positioning statement to derive the bigger story,” and it instructs to “put extra emphasis in deriving your ‘because’—your reason to believe.”
“To [target audience]
our product is the [category]
that provides [functional, symbolic or emotional benefits]
because [support/reasons to believe].”
ACTION
TODAY: Take a look at what you do or what you sell. Could your brand benefit from any of the principles above? If so, identify the one that you can start implementing today (even if just with one tiny action). Note that these principles could also apply to a personal brand. What does your online image say about you in the various social media platforms that you have? How can you tell your story in the best light possible to resonate with those you lead?
FUTURE: Run both your business and personal brands through the above principles and template. Both brands will come out stronger and better positioned to suit your goals.
Let me know if you’d like me to put together an online branding session (at no cost, of course). I know a few branding gurus and will gladly invite them to share their knowledge with us via Facebook Live or a webinar or video chat. I think we could all benefit from hearing experts in the field as to how to position our business and personal brands in a stronger way. Shoot me an email to let me know if you’re in, and I will plan accordingly if this idea gains traction. Fingers crossed!
Know someone who might like this post? Please share it via email, Facebook or Twitter!