As this year comes to an end, I’ve started thinking about the New Year, and the new habits that I want to establish for myself. With that in mind, I’ve taken a dive into books about habit formation.
I came across a new term, The Diderot Effect, via a story that James Clear, habit guru and author of Atomic Habits, tells in his book. In a nutshell, it goes like this: French philosopher, Denis Diderot, was the co-founder and writer of Encyclopédie, during the time of the Enlightenment. Despite this, he lived in poverty most of his life. His daughter was about to be married and, seeing that he could not pay for the wedding, he struck a deal with Russian Empress Catherine the Great, who bought his personal library for an enormous sum at the time and paid him a salary to act as her librarian.
Suddenly Diderot had money. He paid for his daughter’s wedding and bought himself a scarlet robe. His robe, apparently, was so beautiful, that it made every other one of his common possessions seem even more humble and out of place. Thus, he started replacing and upgrading his stuff: rugs, sculptures, furniture, etc.
“Diderot’s behavior is not uncommon. In fact, the tendency for one purchase to lead to another one has a name: the Diderot Effect… [and it] states that obtaining a new possession often creates a spiral of consumption that leads to additional purchases. You can spot this pattern everywhere. You buy a dress and have to get new shoes and earrings to match. You buy a couch and suddenly question the layout of your entire living room. You buy a toy for your child and soon find yourself purchasing all of the accessories that go with it.”
However, this does not necessarily have to be seen in a negative light. Clear writes, “Many human behaviors follow this cycle. You often decide what to do next based on what you have just finished doing. Going to the bathroom leads to washing and drying your hands, which reminds you that you need to put the dirty towels in the laundry, so you add laundry detergent to the shopping list, and so on. No behavior happens in isolation. Each action becomes a cue that triggers the next behavior.”
Why is this important?
Because, “when it comes to building new habits, you can use the connectedness of behavior to your advantage. One of the best ways to build a new habit is to identify a current habit you already do each day and then stack your new behavior on top.”
The author calls this habit stacking, and offers the following formula for it:
“After [CURRENT HABIT], I will [NEW HABIT].”
Here are a few examples from Clear that will make it clear (Ha! I couldn’t resist…):
Meditation. “After I pour my cup of coffee each morning, I will immediately meditate for one minute.”
Exercise. “After I take off my work shoes, I will immediately change into my workout clothes.”
Gratitude. “After I sit down to dinner, I will say one thing I’m grateful for that happened today.”
Marriage. “After I get into bed at night, I will give my partner a kiss.”
Safety. “After I put on my running shoes, I will text a friend or family member where I am running and how long it will take.”
“The key,” the author says, is to “tie your desired behavior into something you already do each day.” And this is how you ensure that the new habits you create will stick.
But there is more to this! Come back tomorrow for Part 2, as we will see the augmented, edited, and revised version of new-habit formation for even better results. You’ll love it!
In the meantime, what are some new habits that you’d like to establish in the New Year? Let me know in the comments here!
See you tomorrow. 🙂
ACTION
TODAY: Think about how The Diderot Effect can work in your favor. What new habits would you like to establish?
FUTURE: Whenever you want or need to establish a new habit, try habit stacking to ensure that it sticks. Come back for the next installments in this miniseries, as I will share some of Clear’s simple-yet-effective methods to make this happen.
Know someone who wants to make sure the new habits stick? Please share this post via email, Facebook or Twitter, thank you!
I’m thrilled and very proud of my friend, Scott Perry, who just published his second book, Endeavor, with tremendous success. Bravo Scott! In his words, “This is not a self-help book. It’s a help-others book.”
And no better day to help others than today, Giving Tuesday, the international day of charitable giving during the holiday season.
The book is a quick read, and it focuses on developing or furthering what Perry refers to as an Endeavor:
“It’s more than a hobby, but not necessarily your job or role. It is a vocation found at the intersection of who you are, what you’re good at, and where you belong. An endeavor is work that you are meant to do now. An endeavor cultivates gratitude because you don’t have to do it, you get to do it. It also generates appreciation in others because it is a gift generously shared with those who need it. Endeavors shun the status quo. These efforts intend to transform. Endeavors strive to help people get from where they are to where they want to be.”
The book is beautifully written, and Perry takes the time to distill to the very essence some key concepts to bring clarity to one’s endeavor. So, in the spirit of Giving Tuesday, I want to share some of the thoughts that the author writes in the book about gratitude, generosity, grace, compassion, and empathy, as they are the basis for doing work that helps others.
Gratitude is the appreciation for what you have and receive. You may be grateful for a tangible object or an intangible concept. Regardless, when you mindfully and genuinely practice gratitude, there is science that points to profound benefits, not the least of which is a feeling of happiness.
Expressing gratitude acknowledges the goodness in your life. […] Gratitude encourages you to contextualize yourself, your circumstances, and your surroundings within a broader framework that acknowledges others. Appreciation inspires a feeling of belonging and supports an unselfish perspective. This all leads to a more sustainable approach to what is “enough.”
Generosity is the expression of kindness, understanding, and selflessness. […] It requires the recognition of others and therefore cultivates empathy and compassion. It leads to a feeling of “oneness” with others, which enhances the experience and emotional health of both the giver and receiver.
Developing your generous nature enables you to move beyond need and desire. Generosity helps you recognize that you are and have “enough.” You already possess an abundance of gifts. These gifts only have meaning through developing and sharing them.
Grace is the act of extending forgiveness or mercy. The word itself comes from the same root as that of gratitude and is embedded deeply into the practice of generosity. […] Grace is central to many of the world’s most impactful social movements. […] Nothing is more challenging than the pursuit and practice of grace. That’s why it’s so valued and worth your persistent effort. […] And grace begins with you. […] Be kind to yourself, and it will be much easier to extend kindness to others. Be full of grace.
Compassion is often conflated with empathy, but they are very different impulses. Empathy is the ability to feel and understand the state of mind of another. Compassion is feeling compelled to act on that recognition and to assist. Empathy requires effort; compassion demands action. Indeed, compassion is empathy in action. But there are still several important distinctions. Empathy is subjective; compassion is objective. Empathy is exhausting; compassion is energizing. […] Empathy is the gateway; compassion is the way.
I had the honor of appearing in Scott Perry’s wonderful podcast Creative on Purpose earlier this year. We had a fantastic conversation and would love to invite you to listen to it here.
ACTION
TODAY: This Giving Tuesday, pick a charity that resonates with your endeavor and give one (or more) of your three Ts: Time, Talent (skills) or Treasure (money). Being grateful for what you have and sharing it generously with others brings enormous benefits to both the giver and the receiver. (For more on the benefits of gratitude see this miniseries.)
FUTURE: If your time, talent and/or treasure allows, make it a habit of giving periodically. Your heart and soul will feel good, and the cause that you pick will benefit from your kindness and generosity.
Know someone who is a great giver? Please share this post! Email, Facebook or Twitter.
In his book Out Think, author G. Shawn Hunter shares lessons in business leadership and teamwork via interviews with renowned leaders. In one of his interviews, the author recalls asking Lincoln Crawley, Managing Director of ManpowerGroup (a leading staffing and recruitment company) if he could recall a watershed learning event in his career.
Crawley pointed to a time, about 15 years earlier, when one question made an enormous difference. He was trying to win a service contract for the firm for which he worked back then. He was the lead for this project, and he felt like David competing against Goliath in his industry. Everything pointed to him losing, as he was out-infrastructured (yes, I just made that word up…) and there was no way his firm could replicate the infrastructure of his competitor in the time required for the proposal.
“In discussions, during the proposal process, the people around Crawley described the technical and financial the company faced as insurmountable,” writes Hunter.
However, Crawley had a conversation with an external mentor, where the latter said he understood the issues and concerns raised, and then asked, “If it were possible, what would the solution look like?”
That one question is what unleashed possibility.
“That simple phrase, ‘if it were possible,’ gave the team permission to speculate and open up a whole new conversation. It was an invitation to dream.”
Crawley and his team then got to work, came up with a plan, and gave it to the prospective client.
The result?
They won the contract.
“I’ve taken those few words with me all through my career,” Crawley says. The author goes on to note that this phrase has been especially important when Crawley “can’t see his way around a particularly difficult situation [or] when the competitor seems unbeatable.”
Asking, “If it were possible, what would it look like? [Puts] you in a completely different environment where you’re not now talking about why you haven’t done something,” Crawley states. Instead, “You’re actually talking about how can we make this happen. It changes the conversation.”
Crawley pointed out a curious thing during the in the interview with the author: He didn’t fully recognize the power of asking this question in the face of a challenge until many years later, when he had a team of his own.
“Only then,” writes the author, “did he recognize that these four words opened up the capabilities and imagination of his team.”
To conclude, Hunter writes, “When we see that our teams are stymied, we should try asking them to use their imagination.”
The phrase, “If it were possible…?” is the one question every leader must ask when facing a challenge. It produces a mind-shift that enables both, the leader and the team, to focus on what’s possible. And by focusing on the possibility set amongst the constraints, and not on the obstacles themselves, this question lets the answers and solutions flow freely.
ACTION
TODAY: What challenge are you facing where you seem to be stuck? Ask yourself and your team, “If it were possible what would it look like?” and let your imagination run wild. A few answers will be crazy and undoable, but you’ll also come up with one or more that will reveal how it can, indeed, be possible.
FUTURE: Make it a habit of asking, “If it were possible…” whenever you are facing a challenge that seems insurmountable.
Know someone who would like this one question? Please share this post! Email, Facebook or Twitter.
In parts 1, 2, and 3 of this miniseries we’ve been learning from A.J. Jacobs how to be more grateful and the importance of actively practicing gratitude towards our wellbeing. In today’s video (below), A.J. shares the importance of teamwork and seeing ourselves and what we do as part of something bigger, and he tells two great stories to illustrate this point. “We don’t do anything completely by ourselves,” he says. And that is true: we always have help and we can—and should—get it when we get stuck.
In the book, Jacobs mentions how we’re all interconnected and illustrates this point by mentioning the enormous efforts and logistics behind his cup of coffee:
“By the time I take a sip, the [coffee] bean has been on a nine-month-long journey of 2,500 miles across the equator. It has traveled by motorcycle, truck, boats, vans, pallets, shoulders, and forklifts. It’s been stored in buckets, bags, tubs and metal containers the size of a small apartment. It’s come down a tree, descended a mountain, docked in ports, navigated Customs, been loaded into a warehouse, rattled around in trucks.”
The author went on to thank virtually everybody in this supply chain. And when he realized that a lot of these efforts required steel, he decided to follow that trail and thank the people involved in making steel at the ArcelorMittal steel mill in Indiana.
“My coffee wouldn’t exist without steel. The ships and trains and trucks that carry the beans are made of steel, as are the stop signs and bridges and docks on their routes. Steel is in coffee scoopers and roasting machines, refrigerators and spoons […] brewing machines, and so much else necessary for my favorite drink.”
What struck Jacobs and made him realize that the loop was closing, was a conversation that he had during one of his final interviews with an engineer involved in forging steel. The engineer said, “Well, I’m grateful to coffee.” And then he went on to explain, “You have to thank the coffee itself. Because the steel workers drink a lot of coffee.”
Jacobs wrote that he loved the engineer’s point: “So meta, so recursive, and so true. You need coffee to make coffee. Coffee begets coffee.”
And he closes with a beautiful quote (both in the book as well as in the video) that recognizes how we are all interconnected. Our paths overlap and intersect everywhere. If we take the theory of the six degrees of separation—or the six degrees of gratitude that A.J. applied—we will see that it is, indeed, a very small world and that we need each other’s help all over the map to produce something as simple as a cup of coffee.
Today’s video (4:21 min) is the last in this miniseries on gratitude. I hope you enjoyed it as much as I did! Let me know which was your favorite part in the comments here.
And if you are in New York, please join me on December 4 at the Business Library for a fireside chat on gratitude and business with the wonderful A.J. Jacobs. Here are the details.
ACTION
TODAY: Something fun to do: As part of the recent launch of his Thanks a Thousand book, A.J. decided to send 1,000 handwritten thank you notes to his readers. If you’d like him to send you one, simply go to ajjacobs.com/thanks.
FUTURE: Pick something that you really like and go on a gratitude trail. It doesn’t have to be as extensive as A.J.’s, yet you can make it as interactive and fun as you wish. Involve your loved ones, friends or colleagues. They’ll have fun too and you’ll build beautiful memories together. Spread gratitude and it’ll come back to you many times over.
As part of the research A.J. Jacobs did when he was working on his gratitude project, he got in touch with author and researcher Scott Barry Kaufman at the University of Pennsylvania. Kaufman taught a course on positive psychology and gratitude, and told Jacobs the following:
Gratitude has a lot to do with holding onto a moment as strongly as possible… It’s closely related to mindfulness and savoring. Gratitude can shift our perception of time and slow it down. It can make our life’s petty annoyances dissolve away, at least for a moment.
Jacobs then, aptly says, “It’s hard to be grateful if we’re speeding through life, focusing on what’s next.”
While life tends to be a whirlwind for most of us, we should really give a second thought to slowing down and taking in both the small and big moments. In today’s video (below), A.J. shares that the very act of stopping to smell the proverbial roses is what seems to be one of the keys to gratitude.
However, as much as we’d like to change our crazy, fast-paced present for what sometimes seems to be a much more peaceful past, A. J. warns us not to long for a false illusion of a better time. “The good old days were not good at all,” he says.
And in the book he backs this up by emphasizing, “I firmly believe most nostalgia for the glorious past is delusional thinking.” He mentions that he used to write a monthly magazine column in which he would research “just how horrible the previous centuries were… disease-ridden, dangerous, cruel, racist, sexist, smelly, superstitious, and poisonous.”
He goes on to explain that he focused on food, but he also wrote about “childrearing (opium lozenges to calm kids), clothes (iron corsets to shape women’s waists, and jobs (nightmen, the eighteenth-century workers who would haul manure from houses).” And, both in the book as well as in the video, he shares a mantra that will make you cringe and be happy that we live in this day and age.
While there are indeed enormous challenges today that we must overcome, “the solution doesn’t lie in a return to yesteryear.” Nor does it lie in pinning our happiness to the other side of the spectrum—the future—via the so-called hedonic treadmill that he explains in the video.
Check out the 3rd video (4:03 min) in this miniseries to learn more about cultivating gratitude from A.J. Jacobs (here are videos 1 and 2 in case you haven’t seen them).
Which is your favorite way of practicing gratitude so far? Let me know in the comments here.
ACTION
TODAY: As you are still enjoying Thanksgiving leftovers with your family—or simply during a family meal—do what A.J. did last year: “We held a family competition to see who could come up with the most obscure person on our dinner’s supply chain. My 12-year-old son thanked the farmer who grew the cranberries for the sauce (Not bad). Another relative thanked the trucker who drove the cranberries to the factory (Decent). Someone thanked the designer of the logo on the stop sign so the truck didn’t get in an accident (Getting there). My nephew thanked the miner in South America who got the copper for the wiring in the traffic lights. (Pretty good).” How fun is that?!
FUTURE: Whenever you feel overwhelmed by all the negativity in the news, take one minute to recognize something that goes very well in your life and truly savor the gratitude for such a wonderful thing.
Know someone who would like A.J.’s tips? Please share this post! Email, Facebook or Twitter.
In yesterday’s post and video, A.J. Jacobs told us how his gratitude journey had started and he shared some of the most important findings on the science behind gratitude. Expanding a bit on that, in Thanks a Thousand, he mentions, “gratitude is the single best predictor of well-being, and good relationships, beating out twenty-four other impressive traits such as hope, love, and creativity.”
Seeing this, it behooves us to learn how we can be more grateful to reap all these benefits.
Where should we start? Check out today’s video below (3:48 min) to see A.J.’s suggestions and tips on how to be grateful.
First, he points out the importance of being aware and noticing. The background for this tip comes from the book, where he explains that according to evolutionary psychologists, “All humans are genetically programmed to pay attention to what goes wrong [because] in Paleolithic times, it had survival value.” A.J. says, “Your one-thousandth great-grandparents needed to be damn sure they remembered which mushroom was poisonous.”
The result of this negative bias, nowadays, is that, “we are awash in modern-day anxiety. We often see our lives as problem after problem, crisis after crisis [and] many of us live in what some psychologists call the ‘deficit’ mind-set, not the ‘surplus’ mind-set.” As a consequence, “we spend far too much time fretting about what we’re missing instead of focusing on what we have.”
How to revert this? It’s simple. Notice the things around you. A.J. explains this on the video. He also shares a life hack for falling asleep in gratitude, and finally explains the transformative power of being grateful for all those things that we take for granted.
Enjoy!
ACTION
TODAY: When you go to bed tonight, don’t count sheep. Do the exercise that A.J. shares and you’ll fall asleep with a smile!
FUTURE: Start a new gratitude ritual: on a daily basis, make a point of noticing one thing that you would otherwise take for granted. Think of the many benefits you receive from it. You’ll be grateful instantly!
Know someone who would love any of these tips? Please share this post! Email, Facebook or Twitter.
A prolific writer and human guinea pig of sorts, A.J. Jacobs likes to immerse himself fully into whichever topic piques his interest. He thoroughly researches, tests, and experiences said topic, and then delivers a book filled with interesting information along with much wit and humor.
His latest book, Thanks a Thousand: A Gratitude Journey tells the story of why and how he chose to thank everybody involved in producing his morning cup of coffee. He embarked on agratitude trail, spanning six degrees of gratitude—no holds barred—and the resulting project was so big that he ended having to put a limit of a thousand people to thank (!). Thus, the title of the book.
Why did it turn out to be so big an endeavor? Because, as Jacobs learned and witnessed first hand in his lovely gratitude project, we’re all interconnected and no one ever does anything by him/herself—there’s always someone (else) that lends a hand.
I had the good fortune of sitting down to have (what else?) coffee and chat with A.J. about his book and his adventures on gratitude. Since we’re celebrating Thanksgiving in the U.S., I thought of no better day than today to talk about gratitude and learn about the research behind it.
“Happiness does not lead to gratitude. Gratitude leads to happiness.” – David Steindl-Rast
Below is the first video (3:34 min). Over the next few days, I’ll be sharing with you other videos of our conversation as a way of extending the wonderful feeling of gratitude throughout the holiday weekend. I hope you enjoy the videos as much as I enjoyed the conversation with A.J.
I am grateful for you! Have a wonderful and blessed Thanksgiving with your loved ones.
ACTION
TODAY: Enjoy Thanksgiving if you celebrate it. If not, make a point of being grateful for 3 persons or things that happened today in your life. But don’t just run by this list, instead stop and savor the moment and the memory.
FUTURE: Create a gratitude ritual that you can do on a daily basis. It doesn’t have to be complicated at all: it could be thinking about what you’re thankful for as you drink your morning cup of coffee, doing the three-thing/person practice right before you go to sleep, keeping a gratitude journal, or anything that works for you.
Are you grateful for someone’s presence in your life? Please share this post with them! Email, Facebook or Twitter.
In yesterday’s post, we saw three habits of generosity that author and leadership guru, John C. Maxwell, suggests we develop to be more effective leaders. Today we’ll talk about one more habit, as well as specific actions we can take to improve our generosity and add value to others’ lives.
Develop the habit of giving. In 1889, Andrew Carnegie wrote, “The life of a wealthy person should have two periods: a time of acquiring wealth and [a time of] redistributing it.” Maxwell agrees with this point of view and says, “The only way to maintain an attitude of generosity is to make it your habit to give—your time, attention, money, and resources.”
Tomorrow we celebrate Thanksgiving in the U.S. And as we reflect on the upcoming season of gratitude and generosity, here are a few questions that Maxwell poses to make us think about our generosity as leaders:
Are you a generous leader?
Do you continually look for ways to add value to others?
Are you giving money to something greater than yourself?
And to whom are you giving your time?
Are you pouring your life into others?
Are you helping those who cannot help you or give anything in return?
A few years back I heard the concept of the three Ts:Time, Treasure (money, material possessions), and Talent (wisdom, knowledge, expertise, advice, help). While it would be fantastic if we could give something from all those three areas, think of giving, at least, from one of them (time, money, or knowledge/help). Research suggests that making generosity a regular habit may influence long-term wellbeing and happiness, so there’s a clear win-win for both the giver and the receiver.
At this point, you are probably wondering if there’s any way of improving your generosity. Maxwell offers the following three things that you can do to add value to others:
Give something away. “Find out what kind of hold your possessions have on you. Take something you truly value, think of someone you care about who could benefit from it, and give it to [him/her]. If you can do it anonymously, even better.”
Put your money to work. “If you know someone with the vision to do something really great—something that will positively impact the lives of others—provide resources for [him/her] to accomplish it. Put your money to work for something that will outlive you.”
Find someone to mentor. “Once you reach a certain level in your leadership, the most valuable thing you have to give is yourself. Find someone to pour your life into. Then give [him/her] time and resources to become a better leader.”
To be generous you don’t have to be a billionaire, simply start where you are and give of what you have. Sow seeds of generosity on fertile soil, and they will take root and provide value now and many times over in the future as they are replanted and harvested by others.
If you celebrate Thanksgiving tomorrow, I hope you will join me in this new lovely tradition that one of my favorite authors, Seth Godin, started: The Thanksgiving Reader. It’s been used by more than 100,000 people to date. And because I want even more people using it around the world, whether for Thanksgiving or for the upcoming Holiday Season, my sister and I translated it into Spanish (with Seth’s permission, of course) and you can download it here: The Thanksgiving Reader-ESPAÑOL.
ACTION
TODAY: Give some thought to improving your generosity by giving something away, putting your money to work, and/or finding someone to mentor. Alternatively, create your own “Project Generosity” with a specific goal and outline the steps you need to make it happen in a near future.
FUTURE: Put into action the thoughts from today. What steps do you need to take to accomplish the generous actions or improvements that you thought of? Whose generosity and help can you count on to make it happen? Don’t hesitate to do something bigger than yourself, simply consider doing it along with someone else: you’ll build a lovely experience and memory together.
Know someone who is very generous? Please share this post with that person. Thank you! Email, Facebook or Twitter.
“True generosity isn’t an occasional event,” he points out. “It comes from the heart and permeates every aspect of a leader’s life, touching his time, money, talents and possessions.”
Further, the author states that leaders don’t gather things just for themselves. Instead, they do it with the intention of sharing those things or giving them to others.
An effective leader, in Maxwell’s words, is someone that people want to follow. And one of the qualities of effective leaders is generosity.
So, how can we cultivate generosity to be an effective (or a more effective) leader?
Here are the habits that the author suggests we develop and nurture:
Be grateful for whatever you have. “It’s hard for a person to be generous when he’s not satisfied with what he has. Generosity rises out of contentment, and that doesn’t come with acquiring more.”
Maxwell shares a quote from one of the richest men in history, John D. Rockefeller, who said, “I have made millions, but they have brought me no happiness.” To which Maxwell replies, “If you’re not content with little, you won’t be content with a lot. And if you’re not generous with little, you won’t suddenly change if you become wealthy.”
Put people first. “The measure of a leader is not the number of people who serve him, but the number of people he serves. Generosity requires putting others first. If you can do that, giving becomes much easier.”
Don’t allow the desire for possessions to control you. Maxwell quotes a friend of his who says that people are divided into three groups: “Haves, have-nots, and have not paid for what they have.” The author points out that a growing number of people are “becoming enslaved to the desire to acquire.” This obsession comes out of a false illusion of control (owning) and the anticipated happiness that people hope the purchase will bring.
Happiness, as we know, comes from within. So, Maxwell says, “If you want to be in charge of your heart, don’t allow possessions to take charge of you.”
Regard money as a resource. Maxwell shares with us the unfortunate, yet popular view that when it comes to money, you can’t win. “If you focus on making it, you’re materialistic. If you try to but don’t make any, you’re a loser. If you make a lot and keep it, you’re a miser. If you make it and spend it, you’re a spendthrift. If you don’t care about making any, you’re unambitious. If you make a lot and still have it when you die, you’re a fool—for trying to take it with you.”
Fortunately, we don’t have to see money that way. There is, indeed, a way to win with money: “hold it loosely—and be generous with it to accomplish things of value.”
“Money is a wonderful servant, but a terrible master. If it gets on top and you get under it, you will become its slave.” – E. Stanley Jones
Come back tomorrow for Part 2 where we will continue looking at habits to develop and practical ways to improve our generosity as a leader.
In the meantime let me know in the comments here: Who has done something generous for you lately?
And I’ll share my answer to that question with you: I am grateful for the generosity of my friend Andre Piazza, co-host of Octanage Podcast, for having me on his show this week. The podcast shares the life and success of entrepreneurs in Brazil and, thus, it’s in Portuguese. Yet since it’s been years that I don’t speak it, I’ve forgotten most of it, so Andre kindly allowed me to speak in Spanish instead. The result? An awesome bilingual podcast where we had a ton of fun! 🙂 If you understand either Portuguese or Spanish you’ll be able to follow along. Check it out!
ACTION
TODAY: Think about what generosity means to you. Who has done something generous for you? How can you pay it forward in the same way or differently?
FUTURE:John Bunyan wrote “You have not lived today until you have done something for someone who can never repay you.” What can you do for someone who can never repay you?
In the spirit of generosity, please share this post with someone who has shared something of value with you. Thank you! Email, Facebook or Twitter.
Whenever we read about leaders’ lives and accomplishments—whether contemporary or throughout history—one underlying common stands out: their problem-solving ability.
“No matter what field a leader is in, he will face problems,” says John C. Maxwell, author of The 21 Indispensable Qualities of a Leader. “[Problems] are inevitable for three reasons. First, we live in a world of growing complexity and diversity. Second, we interact with people. And third, we cannot control all the situations we face.”
Thus, as a leader, Maxwell suggests cultivating these five problem-solving qualities, because “you can’t let your problems be a problem.”
1. Leaders anticipate problems. “Since problems are inevitable, good leaders anticipate them. Anyone who expects the road to be easy will continually find himself in trouble… If you keep your attitude positive but plan for the worst, you’ll find yourself in a good position to solve problems that come your way.”
2. Leaders accept the truth. “People respond to problems in these ways: they refuse to accept them; they accept them and then put up with them; or they accept them and try to make things better. Leaders must always do the latter. […] No leader can simultaneously have his head in the sand and navigate [his/her] people through troubled waters. Effective leaders face up to the reality of a situation.”
3. Leaders see the big picture. “Leaders must continually see the big picture. They cannot afford to be overwhelmed by emotion. Nor can they allow themselves to get so bogged down in the details that they lose sight of what’s important.”
4. Leaders handle one thing at a time. The author shares this great quote from Richard Sloma, management guru: Never try to solve all the problems at once—make them line up for you one-by-one. Then Maxwell goes on to say, “The leaders who get in trouble most often are the ones who are overwhelmed by the sheer size or volume of their troubles and then dabble at problem-solving. If you’re faced with lots of problems, make sure you really solve the one you’re working on before moving on to the next one.”
5. Leaders don’t give up a major goal when they’re down. “Effective leaders understand the peak-to-peak principle. They make major decisions when they are experiencing a positive swing in their leadership, not during dark times.”
After reading all this, you’re probably wondering how you can improve on your problem-solving skills. Well, I have good news and not-so-good news…
First, the not so good news: “The ability to solve problems effectively comes from experience facing and overcoming obstacles,” says Maxwell. There’s no way around it. Experience is the best teacher indeed: “if you never try, fail, and try again, you’ll never get good at it.”
Now, for the good news: “Each time you solve another problem, you get a little better at the process.” And this is something that builds on itself, giving you more experience and tools every time.
And here’s the happy ending: you can (and definitely should) always write a great last chapter. It’s the best way to come out better, stronger, and with the gift of having learned something, than prior to the problem.
ACTION
TODAY: To flex your problem-solving muscles, Maxwell suggests going out looking for trouble. “Find situations that need fixing, come up with several viable solutions, and then take them to a leader with good problem-solving experience. You’ll learn from [his/her] decisions how he thinks when handling difficulties.”
FUTURE: When faced with problems in the future, Maxwell offers the following TEACH approach to problem-solving:
T ime: Spend time to discover the real issue. E xposure: Find out what others have done. A ssistance: Have your team [or get a group together to] study all angles. C reativity: Brainstorm multiple solutions. H it it: Implement the best solution.
Know someone who is a whiz at problem-solving? Or someone who is going through hell and could use some help? Please share this post: Email, Facebook or Twitter.
TODAY’S IDEA: New Habits: How to Ensure They Stick – Part 1
