by Helena Escalante | Accountability, Collaboration, Creativity, Goals, Growth, Habits, Leadership, Mindset, Planning, Productivity, Time, Tools
Estimated reading time: 2 minutes, 40 seconds.
TODAY’S IDEA: Illusions of agreement
— From REWORK: Change the way you work forever by Jason Fried and David Heinemeier Hansson
Raise your hand if you’ve ever been involved in putting together a report that is still sitting on a shelf somewhere accumulating dust… Oh, geez, both of my hands are raised!
Fried and Hansson in their excellent book Rework, say, “The business world is littered with dead documents that do nothing but waste people’s time. Reports no one reads, diagrams no one looks at, and specs that never resemble the finished product. These things take forever to make but only seconds to forget.” So true.
What they suggest is removing layers of abstraction and “getting real.” But what does this mean?
“Instead of describing what something looks like, draw it. Instead of explaining what something sounds like, hum it. […] The problem with abstractions (like reports and documents) is that they create illusions of agreement. A hundred people can read the same words, but in their heads, they’re imagining a hundred different things.” That’s why this famous cartoon about a tree swing is so funny and so on point!
It is similar to when you and your friends read a book: you all have different ideas of what the characters look like in your heads. And when you all go see the movie, you know exactly what each character looks like. “That’s when you get true understanding” and only then, everyone is on the same page.
The authors go on to cite the case of Alaska Airlines building up the Airport of the Future. “They didn’t rely on blueprints and sketches, they got a warehouse and built mockups using cardboard boxes… The team then built a small prototype in Anchorage to test systems with real passengers and employees.” The result was a success, as it increased efficiency by decreasing wait times and passenger frustration.
But this doesn’t apply just to large projects. The book quotes renowned furniture craftsman Sam Maloof who “felt is was impossible to make a working drawing to show all the intricate and fine details that go into a chair or stool.” He would simply get out the appropriate tool for that job and start working on it.
What project are you working on now where you could take out your proverbial chisel? Let’s avoid the illusions of agreement and have something real that we can indeed agree on!
ACTION
TODAY: Take some time to think about the many projects you are working on. Which ones are being handled under illusions of agreement? Don’t feel bad, it’s natural to work that way as we’ve all been conditioned to think it’s the best way. But now that you now the benefits of getting real you can speed up your goal by avoiding the distractions that come with abstractions. (Ha! I’m a poet and don’t know it…)
FUTURE: Keep in mind the distractions and the time spent on illusions of agreement. Share this info with your team and clients. For each project that you start, big or small, get in the habit of asking yourself and those involved, How can we make this real? That will push you to find better ways to accomplish your goals.
Know someone who needs to get real? Please share this post via email, Facebook or Twitter, thank you!
by Helena Escalante | Accountability, Goals, Growth, Habits, Leadership, Mindset, Planning, Time, Tools
Estimated reading time: 3 minutes, 51 seconds.
TODAY’S IDEA: The truth about multitasking
— From The ONE Thing: The surprisingly simple truth behind extraordinary results by Gary Keller with Jay Papasan (watch the book trailer)
Much has ben said about multitasking, both for and against it. In The One Thing, Gary Keller and Jay Papasan finally bust the myth: multitasking is a lie.
The book cites Clifford Nass, a professor a Stanford University, who set out to study multitaskers as he realized he did not possess the skill. “I was sure they had some secret ability,” he said, but at the end of the study, multitaskers “were outperformed on every measure. Although they’d convinced themselves and the world that they were great at it, there was just one problem… multitaskers were just lousy at everything.”
“The truth is multitasking is neither efficient nor effective.”
There is no doubt that we can indeed “do two or more things at once, such as walk and talk, or chew gum and read a map; but… what we can’t do is focus on two things at once. Our attention bounces back and forth [‘task switching’]… Switching between two simple tasks—like watching television and folding clothes—is quick and relatively painless. However, if you’re working on a spreadsheet and a co-worker pops into your office to discuss a business problem, the relative complexity of those tasks makes it impossible to easily jump back and forth. It always takes some time to start a new task and restart the one you quit… [and] the cost in terms of extra time from having to task switch depends on how complex or simple the tasks are.”
So, let’s set the record straight: we can do two things at once, but we cannot focus effectively on two things at once. Need more proof? Here’s a fun little game (you’ll need a stopwatch):
Say the alphabet out loud and time how long it takes you: A, B, C, D, E, F, G, etc.…
Now count to 26 out loud and time how long it takes you: 1, 2, 3,4, 5, 6, 7, etc…
I assume you had no problem doing both tasks, and that those are two things that you can do masterfully well, right?
Now intertwine them out loud and time how long it takes you: A, 1, B, 2, C, 3, etc…
What happened? Did you slow down at some point to figure out which letter corresponded with a number? Yep, that’s normal. Did you eventually give up before you finished because it was harder than you expected? Most people do. If you did go through the whole thing, I bet it took you much longer to do this letter-number combination than to say the alphabet followed by counting to 26 the first time.
This is exactly what happens when we are trying to switch from task to task, “[it] exacts a cost few realize [we’re] even paying.”
The book mentions that people who work with computers change windows, check email or switch programs close to 37 times per hour. This means less than 2 minutes devoted per task, and that is further reduced by the time that it takes to switch and (re)focus from one to the other. It’s no wonder we feel stretched to thin and squeezed for time when we are taking more time to get things done because of the lies we’ve been told about multitasking.
“Multitasking is merely the opportunity to screw up more than one thing at a time.” – Steve Uzzell
The authors then ask: if we wouldn’t allow a pilot or a surgeon to multitask, and instead demand full focus from them, “Why are we living another standard? Do we not value our own job or take it as seriously? Why would we ever tolerate multitasking when we’re doing our most important work? Just because our day job doesn’t involve bypass surgery shouldn’t make focus any less critical to our success or the success of others. Your work deserves no less respect.”
Eye opening, isn’t it?
ACTION
TODAY: Don’t feel bad if you get distracted, we all do. Simply bring your focus back to the task at hand and focus solely on that until you get it done, or until which point you are done with what you needed to do (say, now you have to wait for a coworker to give you his part of the slide deck). Repeat with your other tasks.
FUTURE: Build the habit of focusing and not switching from task to task. Remember the alphabet-number game: combining tasks or switching from one to another takes additional time that you may not realize. Here are 11 Exercises That Will Strengthen Your Attention.
Know someone who needs to stop multitasking? Tell them to focus on this post by sharing it via email, Facebook or Twitter, thanks!
by Helena Escalante | Creativity, Leadership, Mindset, Networking, Planning, Productivity, Time, Tools
Estimated reading time: 2 minutes, 25 seconds.
TODAY’S IDEA: Memorable networking in just 3 minutes
— From The Art of People: 11 Simple People Skills That Will Get You Everything You Want by Dave Kerpen
When we meet someone new we tend to use small talk “because it’s far more socially acceptable than asking pointed questions. But the truth is that by asking better, smarter questions, we can understand the people we meet more quickly and determine rapidly whether they’re friend or foe, a potential business partner or a mate, a future employee or casual acquaintance. Life is short. The less time we waste on the weather, the better.”
And so begins an exercise to help our networking that Dave Kerpen shares with us in his book The Art of People. The exercise is geared to getting to know the person you are meeting “better than you know many of your friends, in just three minutes with just three questions.”
Kerpen mentions he was a skeptic at first, yet once he tried it at a conference, he was convinced immediately of the effectiveness of it. Further, two years after having the conversation with a total stranger, he could still recall the details easily. That is memorable networking!
The three questions are:
- “What is the most exciting thing you are working on right now?” (1 min)
- “If you had enough money to retire and then some, what would you be doing?” (1 min)
- “What is your favorite charity organization and why?” (1 min)
As you can see, these questions bring out our passions, our dreams, and our deep emotions when we answer them. They get to the heart of what makes people tick. Thus, they are guaranteed to break the ice and get to know the other person via the stories that he/she tells. And stories are memorable and relatable.
However, there are many other questions that will produce a similar effect. Craft the ones that suit you in order to bring out the best in the people that you meet, for example, “If you weren’t doing what you do today, what would you be doing and why?” “Who’s been the most important influence on you?” “If you could choose to do anything for a day, what would it be and why?”
ACTION
TODAY: Try out these questions on someone that you meet (preferably), or someone with whom you are barely acquainted. Pay attention as to how you know each other and how the relationship changes, for the better, in less than 3 minutes. It’s a powerful exercise.
FUTURE: Keep this exercise in mind for the next time you meet new people. If you think it’s awkward to ask them these questions, blame it on us! Simply say, “ I just read this crazy [blog] that talked about asking better questions when you first meet someone. Mind if we try out a couple of these questions and each answer them?”
Please share this post via email, Facebook or Twitter, if you know someone who could benefit memorable networking!
by Helena Escalante | Goals, Growth, Habits, Mindset, Planning, Productivity, Resources, Time, Tools
Estimated reading time: 2 minutes, 41 seconds.
TODAY’S IDEA: Extreme Pareto
— From The ONE Thing: The surprisingly simple truth behind extraordinary results by Gary Keller with Jay Papasan (watch the book trailer)
The to-do list is a magnificent tool and companion to our busy lives. Yet since the list can also serve as a catchall for minor, unimportant things, we feel the urge to get them done and cross them off—just because they were on our list. This leads to us being busy, but not necessarily productive: “busyness rarely takes care of business.”
But if we all have the same 24 hours in a day, how is it that some people seem to achieve much and get a lot of things done? What do they do differently? What do they know that we don’t? “Achievers always work from a clear sense of priority.”
Enter the Pareto Principle. You may be familiar with this already: it’s the 80/20 rule. It states that, “a minority of causes, inputs, or effort [the 20 percent] usually lead to a majority of the results, outputs or rewards [the 80 percent].”
What this means is that 80 percent of our results will come from 20 percent of our focused efforts. Thus, “a to-do list becomes a success list when you apply Pareto’s Principle to it.” The idea is simple, take your to-do list and cull it down to the 20 percent of things that will yield the biggest results.
But why stop there? Gary Keller, author of The ONE Thing, encourages us to practice “Extreme Pareto” to get down to the one item on our to-do list that is the absolutely most essential to our success. He says, “Keep going. You can actually take 20 percent of the 20 percent of the 20 percent and continue until you get to the single most important thing! No matter the task, mission or goal. Big or small. Start with as large a list as you want, but develop the mindset that you will whittle your way from there to the critical few and not stop until you end with the essential ONE. The imperative ONE. The ONE Thing.”
“Sometimes it’s the first thing you do. Sometimes it’s the only thing you do. Regardless, doing the most important thing is always the most important thing.”
ACTION
TODAY: Take a look at your to-do list. Apply the Pareto Principle and focus on narrowing it down to the 20 percent of items that you need to get done. Then go extreme, keep applying the Pareto Principle to narrow it down, 20-percent-at-a-time, until you reach your ONE thing. Get that done before anything else, even if it’s the only thing you do all day.
FUTURE: Make a habit of applying Extreme Pareto when planning the week ahead of you by asking: “What’s the ONE Thing you can do this week such that by doing it everything else would be easier or unnecessary?” Do that ONE Thing, and once you are done, ask again… and repeat. You’ll see that by focusing on the vital few you’ll be able to move forward more rapidly than if you spend your time and attention in the trivial many.
Know someone who’s spread too thin and could benefit from Extreme Pareto? Please share this post with that person via email, Facebook or Twitter, thank you!
by Helena Escalante | Goals, Growth, Habits, Mindset, Planning, Productivity, Resources, Time, Tools
Estimated reading time: 3 minutes, 28 seconds.
TODAY’S IDEA: Prioritize your priority
— From Essentialism: The Disciplined Pursuit of Less by Greg McKeown
In his wonderful book, Essentialism, Greg McKeown eschews the idea that “you can have it all,” because it is a damaging myth. “It results in stressed people trying to cram yet more activities into their already overscheduled lives.” I can definitely relate.
The word priority (meaning “the very first or prior thing”) appeared in our language around the 1400s and continued that way, in singular, for centuries. “Only in the 1900s did we pluralise the term and start talking about priorities. Illogically, we reasoned that by changing the word we could bend reality. Somehow we would now be able to have multiple ‘first’ things.”
The problem with this approach is that we have many competing things, all of them appearing to be the most important, and as we try to juggle them all at once, we give our control away. “When we don’t purposefully and deliberately choose where to focus our energies and time, other people – our bosses, our colleagues, our clients, and even our families – will choose for us, and before long we’ll have lost sight of everything that is meaningful and important.”
“We can either make our choices deliberately or allow other people’s agendas to control our lives.”
The key, however, is to be cognizant that prioritizing our priority (I just had to write that!) doesn’t mean just saying no. It entails “purposefully, deliberately and strategically eliminating the non-essentials, and not just getting rid of the obvious time wasters, but cutting out some really good opportunities as well.” There are always going to be trade-offs, and some decisions will be very hard to make and require lots of careful thinking, especially when the opportunity in front is very attractive.
Ask yourself, “Will this activity or effort make the highest possible contribution towards my goal?” Remember that when an opportunity presents itself, it’s either “Hell, yeah!” or “NO.”
ACTION
Scales of Justice
TODAY: Figure out what is your one priority. A very simple way to do this is to compare the items on your current list of priorities one at a time, as if you were putting them on the scales of justice, to see which one weighs more. Say you have 4 priorities: A, B, C and D.
- Take A and B and compare them: which one is more important? Let’s say A. Keep A as your priority so far and park B aside.
- Now take C and compare it to A: which one is more important? Let’s say C. Keep C, as it has become your priority so far, and park A aside.
- Now take D and compare it to C: which one is more important? Let’s say C. Park D aside.
With this method you have just determined that your priority is C. Period. Congratulations!
Now look at A, B and D and decide whether they make the highest possible contribution towards your goal. Yes? Great, schedule them in the order in which they’ll make the greatest contribution too. No? Then don’t do them if you can get away with that: delegate them, change them, get rid of them or further park them in your “that would be nice to do” list for a future. Or if you must absolutely work on them, do so only after you have done what you need to do today to advance C.
FUTURE: Question the validity of all you do so that you can focus on your priority. Look at your activities for the upcoming week or for the full month. Which ones contribute toward your goal? Keep them. Try to do away with the ones that don’t. Notice that I said, “try to” because in a week/month it’s going to be hard to focus solely on your goal and get rid of everything that doesn’t fit. We’ve all given control of our agenda to others, so it will take a bit of time to gain it back; but if you make a habit of questioning all actions and activities, in a very near future you’ll be focusing much more (if not completely) on your goal. Another great way to prioritize appears in this post: How to choose what is important? Principles of priority.
Know someone who’s trying to do it all and have it all, and is spread way to thin? Please share this post with that person via email, Facebook or Twitter, thank you!
by Helena Escalante | Accountability, Goals, Habits, Parkinson's Law, Productivity, Time, Tools
Estimated reading time: 2 minutes 45 seconds.
TODAY’S IDEA:
The to-do and to-be lists.
— From The One-Minute Organizer Plain & Simple by Donna Smallin
Donna Smallin, professional organizer extraordinaire, is a genius when it comes to productivity with easy, helpful, and actionable tips. She suggests creating a master list of to-dos. Then, taking that master list as a basis, take the items from there to create our daily to-do lists.
Further, she has some great ideas as to how to manage the master and the daily to-do lists:
- “Do at least one thing each day that will bring you closer to a long-term goal.”
- “Put the 80/20 principle to work. Only 20 percent of things in your to-do list are priority items…. focus all of your energy on getting those things done.”
- “Evaluate every item on your master to-do list. Move any tasks that would be nice to do, but aren’t necessary, to a separate “would be nice to do” list.”
- “Decide which one thing on your daily to-do list is the most important thing to get done. Do that first.”
- “The secret to getting through your daily to-do list is to put fewer things on it. Just list the three most important things to do that day. If you have time left over at the end of the day, you can always add another task from your master list.”
- “At the beginning of each week, create time in your schedule for each one of your priorities. Then schedule everything else around those things. If having more free time is a priority, schedule your free time first. Then schedule focused work time. Use the time in between for completing routine tasks.”
- “Apply the on/off rule to commitments: before you agree to be on a committee or board, get off a committee or board.”
And the last suggestion from Donna that I want to highlight today (because it’s one that I absolutely love and that is rarely talked about) is THE most important one of all:
“Remember that in the big picture of life, your to-do list is not nearly as important as your to-be list: schedule time to be with the people you love, in the places you love, doing the things you love to do.”
ACTION
TODAY: Create your master to-do list and your to-be list. Schedule your priorities from both to-do and to-be lists today and commit to honoring them. You’ll be glad you did!
FUTURE: As you plan your week/month/time ahead, schedule your priorities from both to-do and to-be lists in your calendar. Next, schedule focused work time, and then everything else. Parkinson’s Law will ensure that you finish your tasks in the time you have allotted for them. You’ll be surprised how much you can get done in little time if you are focused and intent on getting things done. (Expand on this idea by reading this quick post about Capacity.) Further, is there any way you can create synergy and overlap? E.g. Could you go for a jog (to-do: workout) with a friend whom you haven’t seen in a while (to-be: with friends, at the park) and catch up during your run?
Know someone who needs help with his or her to-do list? Someone that could use an a-ha! moment with the idea of the to-be list? Please share this post with them via email, Facebook or Twitter, thank you!
